Lak Serviced Apartments

Stayed here for past 2 years for a week - this being my 3rd year for a week. Upstairs neighbour was moving furniture at 11.30pm / midnight and slamming doors. Room was not cleaned even though I paid £250 / night for 6 nights. Last year room was cleaned once every 3 nights. The bins were emptied on a daily basis but during one day, whilst I was in the flat, the cleaner had knocked on the door but I did not hear her. Cleaner walked into the flat without apologising and behaved as if it were my fault that I had not heard her knock on the door. On the last day cleaner knocked on the door at 9am whilst I was in the shower. I answered the door and cleaner wanted to know when I was leaving as she needed to clean the room since I was checking out. I told her that I was legally within my right to check out at 11am. Cleaner looked at me disapprovimgly. In any case, I checked out at 9.30am. Attitude of the cleaning staff is unacceptable towards paying guests. Taking the above into consideration, I am tempted to stay elsewhere next year durning week's stay in London at Christmas.