Vidthiya Vm
1 tháng năm, 2023
I stayed there for 5 nights. I was not very pleased as they gave me the “disabled/accessible” room despite being a solo traveller. The toilet and all it’s facilities were meant for the disabled/wheelchair bound. When I approached the receptionist asking for a change in rooms, she said she could not assist me because they were fully booked. However, I did not find that acceptable given that the booking and full payment was made months ago. No effort was made to ensure that there was a vacant room I could switch to during my 5 nights there.
Room service is only done if you request for it. The dinner options downstairs is very limited as well.
It is fairly near King’s cross station and I would only recommend due to the location. Service needs to improve.
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