Các đánh giá Hub by Premier Inn London King's Cross Hotel

Dịch vụ này không thể diễn tả bằng lời

Một khách sạn bình dân có sân ga King's Cross ở tầng dưới. Bạn có thể nhận phòng tại máy tự phục vụ. Phòng nhỏ gọn và tiện nghi mới hơn. Bữa sáng ở tầng 1 ngon và ngon hơn khi ăn ở ngoài.

Dịch vụ: Tuyệt vời và thân thiện. Đã giúp tôi tìm lại chiếc điện thoại bị mất và giữ nó.

Vị trí của khách sạn rất tốt, gần ga tàu điện ngầm và ga tàu. Bữa sáng miễn phí của khách sạn rất phong phú.

Khách sạn gần ga tàu, trang trí đẹp và vệ sinh tốt, tuy nhiên phòng quá nhỏ và giá hơi cao. Tôi đến khách sạn sớm nhưng họ không cho tôi nhận phòng nếu có phòng. Tôi phải trả 10 bảng mới được nhận phòng trước. Không có giá trị tốt cho tiền.

Vị trí siêu tốt, rất gần ga xe lửa và rất thuận tiện. Căn phòng không lớn nhưng đủ sạch sẽ. Xung quanh có nhiều cửa hàng, rất thuận tiện. Có một nhà hàng 24 giờ ở tầng dưới.

Vị trí và sự sạch sẽ rất tuyệt vời, nhưng căn phòng nhỏ hơn nhiều so với dự kiến. Nếu bạn đang tìm kiếm một khách sạn rộng rãi thì đây là nơi nên đến, vì vậy hãy tìm nơi khác.

I am a tourist from Shanghai China. I am writing to express my disappointment with the service I received during my recent stay at your hotel. We booked a two-night stay through Ctrip that included breakfast, but when we arrived, the staff could not find our names on the list. They insisted that we had to pay an extra £8 per person for breakfast. We showed them the confirmation email from your hotel in Chinese, but the staff member claimed he couldn't understand it. When we presented the English version, he complained that the text was too small for him to read. This lack of patience and professionalism was very frustrating. Furthermore, when we went to pick up our luggage this afternoon, the staff member there was not polite enough. We thanked him for his help, but he didn’t respond at all. In a big city like London, I believe everyone should maintain a high standard of courtesy and professionalism. Hotel staff should represent the image of the hotel, and unfortunately, this experience did not reflect well on your establishment. Due to this poor service, I regret to say that I will not be returning to your hotel, nor will I recommend it to my friends. I hope you will take this feedback seriously and work on improving your customer service.

Good location, close to Kingcross Room size is clean and compact Breakfast is simple but nice

Good location and the room is good for solo traveller

the room was clean and location is really close to King’s cross underground station.

I was allocated to a room without windows, however it was a great experience for a business stay. The ground floor Cafe is an extra where you can work and relax in the same place. The atmosphere is really excellent!!! I will recommend it to my colleagues and friends.

I stayed there for 5 nights. I was not very pleased as they gave me the “disabled/accessible” room despite being a solo traveller. The toilet and all it’s facilities were meant for the disabled/wheelchair bound. When I approached the receptionist asking for a change in rooms, she said she could not assist me because they were fully booked. However, I did not find that acceptable given that the booking and full payment was made months ago. No effort was made to ensure that there was a vacant room I could switch to during my 5 nights there. Room service is only done if you request for it. The dinner options downstairs is very limited as well. It is fairly near King’s cross station and I would only recommend due to the location. Service needs to improve.

Great Hotel in King across Station. Hotel staff are very helpful and I highly recommend this for short stays. Breakfast was good value for the price and all day and night coffee was also a good option via the downstairs bar. Many great value restaurants in the area including an Asian Noodles place, Kebab house and a variety of pubs. Only thing I didn’t like was the way in which you need to turn the lights on via the bed head as not really convenient.