Haymarket Hotel, Firmdale Hotels

這個酒店的服務是頂級的。

We just got home from a wonderful 7-day stay at The Haymarket. What a gem of a hotel in an absolutely perfect location. We were a family of 5, and they situated us in the most perfect hotel set up ever- a 2 bedroom suite, with one door that opens to a small alcove and then there are 2 separate doors for each room. Both rooms had pull out sofas and large King beds, beautiful bathrooms (full baths with bar tubs and a tv- my daughter loved that!), seating areas, etc. We could be near enough to hear the children, but also had plenty of privacy as well. The rooms were absolutely perfect, spacious, and lovely. One of the best touches about this hotel and the rooms were the double windows in the bedroom area, making the room super quiet. I have never stayed in such a quiet hotel, no disruptions while sleeping. The staff was remarkable- so friendly, so helpful, so kind to our 3 kids, and so accommodating. We loved the pool area and the convenience of the restaurant and room service. We walked all over SOHO and dined at some wonderful restaurants just steps away from The Haymarket… not to mention steps from Trafalgar Square and tube stops. They helped us secure 2 lovely babysitters for when my husband and I wanted to go out alone. The Nannie’s were lovely and great with my kids. They had children’s books in the room, a special Kids menu laid out for room service, and offered one voucher for hot chocolate for each child. These little touches for the kids were certainly special. We had an ideal stay and hope to be back soon. We can’t recommend this home enough!

Brilliant hotel with a lovely relaxed vibe. Reception staff were really friendly and couldn’t do enough to help and advise on best places to go. Excellent location, central to landmarks, shops, restaurants and bars. Breakfast was the best I’ve had in a hotel, very delicious and lots of choice. The swimming pool area was breathtaking, with a very luxurious feel. Wish we could have spent more time at the hotel exploring its luxuries. Would highly recommend!

Wow what a place, the Haymarket Hotel is. The stay was amazing the hotel even better and would definitely recommend anyone to stay there. The decor is amazing and lots of quirky items everywhere!! It includes a pool that if we had time we would have loved to use. It’s central London but once inside you can’t hear anything outside. The rooms amazing extremely well thought out and apparently all are very different, the beds are extremely comfortable and lovely soft bedding. They are fully stocks with beautiful toiletries for you to use. Our stay included breakfast and this was extremely tasty and a great choice. The staff are all very professsional and efficient, they assisted my husband when he cut the top of his finger and we couldn’t fault anything. We would highly recommend this hotel.

What an amazing Hotel, we cannot recommend it highly enough, from the moment we arrived the welcome was top notch, warm, friendly and professional, we immediately felt relaxed and at home. The decor is classy with fascinating nooks and crannies and interesting artwork. There is even an honesty bar! The pool area is breathtaking, I just wish we had had time to use these luxurious facilities. The concierge, Andrea, gave us a lovely informative tour and had us laughing out loud as we continued to feel completely at home. The bedrooms - just one word - WOW! Our rooms were spacious and had a TV over the bath and a very well stocked mini bar. Now to the bed - we loved it so much that we have asked the GM for information on what beds they are, we will be investing as they are the most comfortable we have ever slept in. Such a central location but you wouldn’t know it, there is so little sound from the streets that you sleep like a baby. Would we return? Hell yes, in a heartbeat, this is a beautiful hotel offering proper ‘old fashioned’ service where the customer actually matters. Thank you Haymarket for one of the best stays ever.

Amazing stay, even better than we remembered! We used to stay here frequently until we moved out of London, but my daughter was in a show at his majesty's theatre and we thought where better to stay! This hotel is probably the best hotel we have ever stayed in and we have stayed in a lot (I need to review more often). The bed was like sleeping on feathers you just sink into it. The room was stunning and my daughter loved having a bath and watching the TV! Room service breakfast was delicious, was so sad to leave. We also ate lunch the following day at brumus and that was delicious too. The staff were so attentive and made you feel very special. I cant not wait to stay again, we have our 10 year wedding anniversary in June and will try and save the pennies to come back. It's not the cheapest hotel but it's worth every penny!

The Haymarket is not a grand hotel by any means, but that’s just fine by us. It is extremely comfortable, with excellent service, large, well-organized rooms (even in the lowest category), luxurious bathrooms with powerful showers, and wonderfully inviting common areas. The staff is always pleasant and seem to like working there. The location is ideal for us - easy access to the theatres, restaurants and shops of Soho and Mayfair, and to the Mall, Green and Hyde Parks for morning runs. Staying there is akin to visiting a friend who has eclectic and excellent decorating taste - and a wonderful 55 foot long swimming pool in the basement. Per our request, we were given the same room we had stayed in last July - and it was ready for us when we arrived at 1pm. Sadly the light we had enjoyed through the large windows during our last stay was obscured by painting scaffolding and nets - but I suppose one has to keep up appearances…After years of staying at the Berkeley and the Connaught, with occasional unfortunate forays to the Hotel Cafe Royal and the Stafford, we have found a London hotel that works for us; while expensive, it represents good value in the stratospherically priced market.

We brought the entire family for Chris**as in London and we could not have asked for a more perfect stay at the Haymarket Hotel. We booked the two bedroom suffolk suite plus two additional rooms and it was perfection. The staff, the cleanliness, the comfort, the beauty, the design, the hospitality, the bar all exceeded our expectation. I cannot wait to return to the Haymarket on my next trip to London. If you are looking to be situated in central London but in a hotel that feels more like a luxurious home, this is the place to stay. Special shout out to Farid, the concierge , who went beyond to make our stay exceptional. Thank you to the entire team at the hotel. We appreciated all the attention to our every need.

Hands down the best hotel in London. The service Mark and he’s team offer is second to none, the attention to detail makes for a memorable stay. The room service breakfast was fantastic and the pool area is an amazing facility. I have stayed here for both business and pleasure and cannot fault it.