The neighborhood looked appealing, near Hyde Park.
But, while friendly and nice, the host is unresponsive to any form of inquiry. No replies to emails and phone calls. We connected by chance at the property front door to check in after a long wait outside with no responses. He was not expecting our arrival, even with reservations made weeks before. Flat was not cleaned.
The flat had no hot water, the kitchen was poorly equipped, and very dirty and moldy. We could not use anything in the kitchen, or take a shower with no hot water. The keys to the building and the flat worked very poorly, nearly locking us out on the front step in the dark.
We left after the first night, with two more nights unused, and so far no response for any refund.
Dịch