Novotel London Blackfriars

Lovely hotel, situated close to the underground which is great for commuting around. The hotel was clean and staff were helpful, we had an evening meal which was well priced and lovely would highly recommend

Very thoughtful and well mannered services. Especially the very kind and gentle man at the front desk. He always took care of the guests first and eventually made them feel comfortable like their home and their problems can be figured out whatever the guests problems were he did his best to solve. I misunderstood what he said so I got the wrong room which had two single bed and I already took a shower in the bathroom. He kept saying don’t worry and gave me couple of suggestions and finally I chose I had a extra bed so that my son could sleep on his own bed. Also, I was dead tired from a long journey and he did sympathized how I felt and tried to give better service like asking housekeepers any available rooms for me and my sons to have some rest. I do appreciate your thoughtful services.

Absolute loved it. Beautiful hotel. Lovely room. Completely fabulous I would definitely stay again

Daily cleaning and refill services needs improvement

酒店地點很方便 2分鐘就到鄰近Southwark station，梳化床也很舒服。唯一不好的地方就是浴室的磨砂玻璃有點透明能看到人影，和家人住不太方便。

幫朋友待定，地點很方便就在意大利廣場旁邊，樓下有麥當勞肯德基，還有中餐館。適合在這裏參加團隊的人入住。