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Đánh giá đã xác thực
Vị trí8.9
Trang thiết bị7.3
Dịch vụ8.0
Vệ sinh8.1
Jasloba
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 2, 2025
Vợ chồng
1 đánh giá
10/10
Nổi Bật
Đăng tải vào 30 thg 4, 2025
Perfect for a short trip to London. Good customer service, friendly, comfy bed (my boyfriend looked at the pillow brand to buy his own 😂), and excellent location!
Dịch
Tài Khoản Khách
Phòng Executive hai giường
Lưu trú vào thg 2, 2025
Người đi công tác
6 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 17 thg 3, 2025
Good, sure will come back once visit London again. Convenient.
Dịch
Wholeday
Phòng Hai Giường Tiêu Chuẩn
Lưu trú vào thg 8, 2024
Gia đình
6 đánh giá
7.0/10
Đăng tải vào 24 thg 9, 2024
The location is good but the room is not spacious. when comparing to hotels nearby , I feel a bit of regret to stay for seven days. Suggest sole traveller but not family to stay.
Dịch
Phản Hồi Từ Khách Sạn: Dear WholedayThank you for your review, we are sorry you did not like the room , we do have other categories which may meet your needs and expectations. These rooms are available to select upon reserving the room. We will share your feedback with the team.Kind regardsSimon NgOperations Manager
Rose Anne Tri
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 6, 2024
Người đi công tác
64 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 1 thg 8, 2024
while checking in I was informed that my reservation was overbooked. I was taken to another nearby hotel. but my room not yet ready. It will be ready at 9pm!!!!! So disappointed!! After long hours flight I need a shower and rest
Dịch
6/9
HH320
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 2, 2024
Vợ chồng
10 đánh giá
10/10
Nổi Bật
Đăng tải vào 28 thg 3, 2024
They offered to transfer us to the nearby Mercure Hyde Park which we agreed to and I highly recommend to accept such a transfer of they make the same offer to you. The Mercure Hyde Park looks newer and more modern, although the room size appears to be equally small (which is to be expected anyway). Location wise, Mercure Hyde Park is close to Paddington station, and there is a linked path with the IHG Hotel Indigo so you can use their main entrance to access Mercure Hyde Park.
Dịch
Tài Khoản Khách
Phòng Đôi Tiêu Chuẩn
Lưu trú vào thg 8, 2022
Gia đình
3 đánh giá
5.0/10
Đăng tải vào 3 thg 9, 2022
Location is good only if you need to take the train at Paddington station eg to Heathrow. But there’s a construction working on just right next to the hotel and the pedestrian head to the hotel was block which makes it really complicated (and noisy).
I booked 2 standard double room on Trip.com. But the rooms we got are really small, it looked exactly like the small double room and one of the rooms doesn’t even have fridge and wardrobe, and the safe deposit box is placed on the floor
Checked with trip.com to confirm the room type that I booked and was assigned but was told that the room I got is “double room” so they wouldn’t do anything (but there’re two type of double room - standard double and small double room), anyway standard double was what I paid for, the photo of the room and the photo from hotel website here for all of you to comment whether it’s a small double or standard double.
Despite the room access cards disable for at least 5 times during my 3 days stay, the front desk staff are friendly, especially Nari, she’s a star and very helpful and nice!
However I wouldn’t rate this as a 4 star hotel…
Phản Hồi Từ Khách Sạn: Dear IzurunoThank you for your review, score and pictures. We have shared your feedback with the team.Kind regardsSimon NgOperations Manager