Hilton London Tower Bridge

Các đánh giá Hilton London Tower Bridge

Hilton London Tower Bridge

5 More London Place, Tooley Street, Southwark, London, SE1 2BY, United KingdomXem thông tin khách sạn
Hilton London Tower Bridge
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Đánh giá của khách

4.4/5
Rất Tốt
378 đánh giá
Đánh giá đã xác thực
Vị trí4.5
Trang thiết bị4.4
Dịch vụ4.4
Vệ sinh4.4
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Tất cả đánh giá(378)
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Đánh giá có ảnh/video(86)
Vị trí thuận tiện(96)
Dễ đi lại(86)
Gần ga tàu(35)
Bữa sáng ngon(25)
Phòng lớn(24)
Nhân viên quầy lễ tân thân thiện(13)
Phong cảnh tuyệt vời(8)
Vòi hoa sen khó sử dụng(7)
Đánh giá tiêu cực(18)
Tài Khoản Khách
Phòng King
Lưu trú vào thg 11, 2024
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 23 thg 12, 2024
As usual, exceptional! Right next to London Bridge station, so handy for transport to and from airports and tube (subway). Friendly and helpful staff, excellent room, and even free hot chocolate at reception as a Christmas treat!
Dịch
Adill
Phòng King
Lưu trú vào thg 6, 2024
Vợ chồng
146 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 19 thg 7, 2024
Everything is great. I love this hotel. Easy to access and location is great!
Dịch
Tài Khoản Khách
Phòng King
Lưu trú vào thg 9, 2024
Vợ chồng
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 26 thg 10, 2024
Amazing stay in Hilton London Tower Bridge. Excellent location near Tower Bridge/ The Shard, well- taken care of a very polite, pleasant ,very considerate and professional  service from Ivy at the reception who upgraded our booking with complimentary breakfast/drinks after realising we are celebrating an occasion. Will definitely recommend and book again.
Dịch
Tài Khoản Khách
Phòng King
Lưu trú vào thg 2, 2025
Gia đình
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 23 thg 3, 2025
Staff were friendly and rooms where spacious and clean
Dịch
Harvey_yun
Phòng hai giường
Lưu trú vào thg 8, 2024
Người đi công tác
3 đánh giá
2.7/5
Đăng tải vào 23 thg 9, 2024
I often stay at Hilton hotels in each country specially Europe Side. I'm leaving a review by experiencing something I haven't experienced at Hilton until now. I made a reservation by advance payment one month before the scheduled date of stay. 1. Around 7 p.m. I tried to check in at the hotel -> receptionist told me that it was difficult to proceed with the scheduled check-in because Trip.com did not send hotel the payment amount. -> We are assigned a scheduled room by making personal payments again for check-in. -> The receptionist said that this happens frequently at Trip.Com. -> At check-in, the staff in charge and the staff in charge say the same thing at check-out. 2. Stayed in Room 317. -> Lack of amenity (hand towels, disposable slippers, etc) -> There is a gap between the glass shower partitions and water leaks out, causing water to accumulate on the floor of the shower room. -> The hair dryer power source and the voltage connection in the shower room do not match, so We use the hair dryer by connecting the power source near the TV. 3. Breakfast -> go to eat at 7:30 in the morning. -> Overall, the quality is good. -> I was impressed that the hall serving staff was really nice. -> The attitude of the chef in charge of the omelette left a bad impression on many customers. (The plate of the finished food(cook:omelette is not handed over directly, but pushed or tapped by hand to the customer.) 4. The room cleaning staff are really friendly and kind. I've never experienced anything like this while using Hilton, so I think they need improvement service, so I leave a review. I was going to stay additionally because of the good location of the hotel, but due to the bad impression of the hotel, We booked another Hilton hotel and rescheduled it. If Trip.com and Hilton are constantly experiencing this problem, I hope they can solve this quickly for other customers.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you so much for choosing to stay with us at Hilton London Tower Bridge. We are sorry to hear that you have not enjoyed your stay with us on this occasion. Please accept our most sincere apology for the inconvenience caused by the payment issue as well as the lack of room amenities. Your feedback regarding these has been shared with our Reservations and Housekeeping team. I am pleased to hear that overall you have enjoyed your breakfast with us and your feedback regarding the chef's attitude has been forwarded to the restaurant Management team for further investigation. We always endeavor to offer the highest level of service and it would appear that on this occasion we failed to meet your expectations. Once again please accept our apologies for the inconveniences caused and we hope that despite these we will have the opportunity of welcoming you back to our hotel to provide you with a far better service. Warm regards, Guest Relations Team
BEIJINGNIQING
Phòng hai giường
Lưu trú vào thg 10, 2024
Người đi công tác
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 24 thg 11, 2024
Perfect experience with hotel giving me an upgrading for free.
Dịch
SAL2004
Phòng King
Lưu trú vào thg 12, 2023
Một mình
7 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 6 thg 1, 2024
Strongly recommended - The location is fantastic, opposite London Bridge Train Station & 2-minute walk; Tower Bridge is right at the back. The Shard is nearby; Borough Market too is within the walk of +/-5 minute. The room is clean, fresh linens with complimentary bottled waters.
Dịch
精打細算
Phòng Hai Giường Hạng Sang
Lưu trú vào thg 10, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 23 thg 11, 2024
Good service. The receptionist(Shaz) is very friendly.
Dịch
Curtis
Phòng King
Lưu trú vào thg 3, 2024
Vợ chồng
6 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 29 thg 4, 2024
This property is excellent for SERVICE, excepetional staff , especially in the Executive Lounge, Victoria is the ultimate in professional with a sincere lovely personalitywith great suggestions of what to do in London and excellent knowledge of all the wonderful food in the lounge
Dịch
GGary
Phòng King
Lưu trú vào thg 4, 2024
Gia đình
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 8 thg 6, 2024
First time travel to London. This hotel is of great location and service.
Dịch
Rubén Reyes Galera
Phòng King
Lưu trú vào thg 2, 2024
Vợ chồng
4 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 3 thg 3, 2024
The hotel is clean, well priced and very well located. I would recommend it.
Dịch
Tài Khoản Khách
Phòng King
Lưu trú vào thg 9, 2023
Người đi công tác
25 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 31 thg 10, 2023
very close to London bridge station, convenient and quiet location. m&s and Tesco around so it’s easy to buy additional food
Dịch
Klara
Phòng King
Lưu trú vào thg 11, 2024
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 26 thg 12, 2024
Excellent hotel
Dịch
Olly reviews
Phòng King
Lưu trú vào thg 2, 2023
Gia đình
8 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 7 thg 3, 2023
Fabulous hotel with great staff, comfy rooms and in an excellent location.
Dịch
Tài Khoản Khách
Phòng King
Lưu trú vào thg 12, 2023
Du lịch cùng bạn bè
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 14 thg 1, 2024
Great, very friendly staff nice room nice breakfast
Dịch