Các đánh giá Vilenza Hotel
Vilenza Hotel
38 Newark St, Tower Hamlets, London, United KingdomXem thông tin khách sạn
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Chúng Tôi Khớp Giá
1 đêm
Đánh giá của khách
4/5
Rất Tốt
41 đánh giá
Đánh giá đã xác thựcVị trí4.0
Trang thiết bị3.7
Dịch vụ4.1
Vệ sinh4.1
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Tất cả đánh giá(41)
Đánh giá tích cực(33)
Đánh giá có ảnh/video(7)
Thời gian lưu trú tuyệt vời!(16)
Nhân viên thân thiện(13)
Đánh giá tiêu cực(8)
Tài Khoản Khách
Phòng Bốn Người Tiện Nghi
Lưu trú vào thg 8, 2023
Gia đình
6 đánh giá
Rất Tốt
Đăng tải vào 18 thg 9, 2023
Nó không xa khu vực thu hút chính. Hạn chế duy nhất là cầu thang trong nhà tương đối dốc và hẹp, khiến việc mang hành lý lớn trở nên bất tiện. Tôi khá hài lòng với mọi thứ khác.
Văn bản gốcBản dịch của Google
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your feedback! We appreciate you taking the time to share your experience and look forward to welcoming you back to Vilenza Hotel.Vilenza Hotel Management
CHUNGHSUAN
Phòng đôi truyền thống
Lưu trú vào thg 2, 2025
Một mình
1 đánh giá
Tuyệt Vời
Đăng tải vào 19 thg 3, 2025
The place and service was really good, especially Ms Laura helped me checking in and introducing me the hotel.
The room size is good for one person, for two is a little crowded.
The soundproof is a little bit not good.
But totally I got a good stay:)
BTW the body soap and shampoo are not good to be sudsing
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your feedback! We appreciate you taking the time to share your experience and look forward to welcoming you back to Vilenza Hotel.Vilenza Hotel Management
Tài Khoản Khách
Phòng Bốn Người Tiện Nghi
Lưu trú vào thg 12, 2024
Gia đình
1 đánh giá
Nổi Bật
Đăng tải vào 8 thg 1, 2025
We had a great stay at vilenza hotel😘 walking distance to tower bridge,whitechapel train station and restaurants. The room is very clean and spacious for the price👌. Most importantly the staff are very friendly most specifically to unor bey. çok teşekkür ederim ve Tanrı sizi korusun
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your feedback! We appreciate you taking the time to share your experience and look forward to welcoming you back to Vilenza Hotel.Vilenza Hotel Management
June Tam
Phòng đôi truyền thống
Lưu trú vào thg 11, 2024
Gia đình
15 đánh giá
Đăng tải vào 11 thg 12, 2024
They give us a basement
with no window and very small and old room. Doesn’t same as the photo we booked.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. At Vilenza Hotel, guest satisfaction is our top priority, and we take all concerns seriously.We want to assure you that we have made significant improvements to both our quality of service and our facilities to enhance the overall guest experience. Your feedback has been invaluable in helping us make these changes, and we truly appreciate your patience and understanding.We would love the opportunity to welcome you back and provide you with the high standard of service that we strive for. Please do not hesitate to reach out to us directly if there’s anything we can do to make your next stay more enjoyable.Vilenza Hotel Management
RAJIBHASANSHUVO
Phòng đôi truyền thống
Lưu trú vào thg 1, 2025
Du lịch cùng bạn bè
1 đánh giá
Nổi Bật
Đăng tải vào 24 thg 2, 2025
Nice. we laike it ❤️
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your feedback! We appreciate you taking the time to share your experience and look forward to welcoming you back to Vilenza Hotel.Vilenza Hotel Management
Tài Khoản Khách
Phòng đôi truyền thống
Lưu trú vào thg 2, 2025
Du lịch cùng bạn bè
1 đánh giá
Rất Tốt
Đăng tải vào 27 thg 3, 2025
Was welcomed by efe who took us to are room and was very friendly, the room was clean with everything you need, a nice bathroom and comfortable bed
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your feedback! We appreciate you taking the time to share your experience and look forward to welcoming you back to Vilenza Hotel.Vilenza Hotel Management
Ezzadventurer
Phòng đôi truyền thống
Lưu trú vào thg 2, 2025
Một mình
13 đánh giá
Rất Tốt
Đăng tải vào 20 thg 3, 2025
I enjoyed my stay here. The walk from the tube station at night is a bit daunting but it's fine. There are lots of restaurants around too if needed.
The receptionist/ hotel manager (Cigdem) greeted me and showed me to my room personally, she was very nice and helpful.
The room was very good. Had a fridge and a kettle and a nice little bathroom.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your feedback! We appreciate you taking the time to share your experience and look forward to welcoming you back to Vilenza Hotel.Vilenza Hotel Management
Tài Khoản Khách
Phòng đôi truyền thống
Lưu trú vào thg 2, 2025
Một mình
2 đánh giá
Rất Tốt
Đăng tải vào 18 thg 3, 2025
It was a nice place to stay for a good night sleep. Would recommend if you need an affordable stay with good transport links
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your feedback! We appreciate you taking the time to share your experience and look forward to welcoming you back to Vilenza Hotel.Vilenza Hotel Management
Tài Khoản Khách
Phòng đôi truyền thống
Lưu trú vào thg 2, 2025
Một mình
1 đánh giá
Nổi Bật
Đăng tải vào 3 thg 3, 2025
Free coffee, clean room, convenient location and friendly stuff. Cigdem is very helpful.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your feedback! We appreciate you taking the time to share your experience and look forward to welcoming you back to Vilenza Hotel.Vilenza Hotel Management
Tài Khoản Khách
Phòng đôi truyền thống
Lưu trú vào thg 12, 2024
Vợ chồng
2 đánh giá
Nổi Bật
Đăng tải vào 9 thg 2, 2025
Very cozy and cleany apartment, we felt comfortable here. Close to Whitechapel station, good location in London!
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your feedback! We appreciate you taking the time to share your experience and look forward to welcoming you back to Vilenza Hotel.Vilenza Hotel Management
Bailie Alexis
Phòng đôi truyền thống
Lưu trú vào thg 1, 2025
Vợ chồng
12 đánh giá
Đăng tải vào 21 thg 2, 2025
Worst stay possible. Will never come back. I dealt with the worst service possible.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. At Vilenza Hotel, guest satisfaction is our top priority, and we take all concerns seriously.We want to assure you that we have made significant improvements to both our quality of service and our facilities to enhance the overall guest experience. Your feedback has been invaluable in helping us make these changes, and we truly appreciate your patience and understanding.We would love the opportunity to welcome you back and provide you with the high standard of service that we strive for. Please do not hesitate to reach out to us directly if there’s anything we can do to make your next stay more enjoyable.Vilenza Hotel Management
Tài Khoản Khách
Phòng ba giường Comfort
Lưu trú vào thg 11, 2024
Vợ chồng
8 đánh giá
Đăng tải vào 8 thg 12, 2024
Despite emailing hotel weeks in advance to request late checkout,these were never replied to, could not see the tv due to the wardrobe and there was no chair in the room. My partner smoked outside the hotel and when he arrived a member of staff ran after him and advised him not to smoke in the hotel, in a very unprofessional manner, obviously he had no intention of smoking in the premises, cleaners were knocking the door from 10 am ,when checkout was at 11. Cold shower , stained sheets,and faded towels,furniture and carpets worn ,and a horrible smell in the room. No lift to the upstairs rooms.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. At Vilenza Hotel, guest satisfaction is our top priority, and we take all concerns seriously.We want to assure you that we have made significant improvements to both our quality of service and our facilities to enhance the overall guest experience. Your feedback has been invaluable in helping us make these changes, and we truly appreciate your patience and understanding.We would love the opportunity to welcome you back and provide you with the high standard of service that we strive for. Please do not hesitate to reach out to us directly if there’s anything we can do to make your next stay more enjoyable.Vilenza Hotel Management
Dylan & Micky
Phòng ba giường Comfort
Lưu trú vào thg 10, 2024
Một mình
6 đánh giá
Đăng tải vào 19 thg 12, 2024
While the staff was friendly, the hotel itself left much to be desired. The cleanliness was questionable, with tacky carpets throughout the building. My room was oddly configured, with non-functional European sockets near the bed and a lack of in-room amenities like cups (which had to be collected from the hallway). The presence of noisy teenagers further detracted from the experience. Additionally, I woke up with bites on my legs, raising concerns about the room's hygiene. Overall, I would not recommend this hotel.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay. At Vilenza Hotel, guest satisfaction is our top priority, and we take all concerns seriously.We want to assure you that we have made significant improvements to both our quality of service and our facilities to enhance the overall guest experience. Your feedback has been invaluable in helping us make these changes, and we truly appreciate your patience and understanding.We would love the opportunity to welcome you back and provide you with the high standard of service that we strive for. Please do not hesitate to reach out to us directly if there’s anything we can do to make your next stay more enjoyable.Vilenza Hotel Management
Tài Khoản Khách
Phòng đôi truyền thống
Lưu trú vào thg 1, 2025
Gia đình
1 đánh giá
Rất Tốt
Đăng tải vào 21 thg 2, 2025
Nice place to stay ideal for a low budget close to train station..
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your feedback! We appreciate you taking the time to share your experience and look forward to welcoming you back to Vilenza Hotel.Vilenza Hotel Management
Krissat
Phòng đôi truyền thống
Lưu trú vào thg 2, 2025
Người đi công tác
1 đánh giá
Nổi Bật
Đăng tải vào 26 thg 3, 2025
Excellent stay, liked the location and cleanliness
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your feedback! We appreciate you taking the time to share your experience and look forward to welcoming you back to Vilenza Hotel.Vilenza Hotel Management
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