Bob W Tower Hill Residences

Overall the room was quiet and had all the amenities I was looking for. The provided artisan coffee with French press coffeemaker and shortbread was a nice touch. No AC which in the typical UK weather wouldn’t be an issue, unless you get a few very hot days as I did. Provided fan was underpowered but staff delivered a better one swiftly. Biggest nuisance was the detergent used on towels which smelled like disinfectant from the old Soviet block. Adding a nicely scented dryer sheet in the installed washer / dryer could fix that quickly.

Really nice rooms and super close to tube stations. Excellent communication with the staff. Only down sides were the mattress needs replacing. Toilet seat broken and shower didn’t drain very well. A few improvements could really make the different. However still fantastic value and enjoyed our stay.

Bob W towers took the booking with the expectation that I would have a studio as pictured. After my booking Chambers Residence took over and offered a Studio that I was not expecting. They gave me a room number and when I checked in 'not a hotel' took over and handled my booking. They gave me another room and the heating didn't work (they gave me a portable heater) then he blind didn't pull up in the morning it got stuck (bit worn out). Then I heard rats running around in the area just adjacent to the studio and they were making noise all night (it wasn't inside. Other than that it was a pleasant stay.

The check in, communication, cleanliness and amenities were fantastic.

It was great