Cika Golden Hotel and Suites

Le plus mauvais service avec le plus mauvais petit déjeuner. Le manager ne respecte pas les clients.

A éviter, les procédures d'annulation c'est de l'arnaque, et quand a travers le service client de l'application tu essayes de les contacter pour confirmer l'annulation a cause du service médiocre, il refuse de répondre pour éviter de rembourser le client, a déconseiller cet hôtel pas du tt professionnel.

Nice staffing, however poor service for breakfast…. At 8 o’clock our choice for breakfast was very limited… we end up by finding another location to have breakfast the next day

Staff warm. Property clean. Security here could be an issue as they are two entrances to the hotel. During my stay only one light was working. Thus waiting time too long at times. The rooms too have no balconies. That notwithstanding, my 1 week stay here was good.

I really liked my stay there. The staff is quite friendly and the facilities are nice and new. They even have a golf simulator if you want to practice your swing. The rooftop bar is very nice too. I went there almost everyday for drinks and the view at the city especially at night! My go-to hotel in Togo so far.

Rooms: The rooms are above average. Modern, new, clean. Two issues. When it rained, a good bit of water leaked into the rooms onto the floors and soaked the bottom of the curtains. This is clearly a known problem that has not been addressed. The curtains have a bit of a mildew smell from the water. The windows also are quite dirty plus filled with bird poop, and could use a good cleaning. Rooftop: Beautiful, good service and stunning views of the city. Perfect place to relax in the evening. Pool: The pool area is too small and there is not enough seating. There also are not enough pool towels. Also, there are no tables to eat/drink outside at the pool. Just the pool beds/loungers. The nice thing about the pool, however, is that it is very warm. Perfect temperature! And the pool beds that swing are a nice addition and very relaxing. Food: This is where the hotel fails. The food/beverage offerings do not make sense. Our room rate included breakfast, but the breakfast offerings were almost non-existent. We asked for tea, and were told they only offer green tea and mint tea. Odd! No black tea is served in this hotel at any time of the day? Most people want caffeine at breakfast. Most hotels even put black tea in the rooms. No breakfast meats: bacon, sausage, etc. The "fruit platter" consisted of one apple. I ordered the mini-burgers for lunch which was supposed to be 4 mini-burgers, I was served one large burger and told I could cut it into 4 pieces. Finally, you cannot order wine by the glass anywhere in the hotel. They only sell wine by the bottle. Why? What if someone is traveling alone and just wants a glass of wine with dinner. No, you can't have that. It is a silly policy. Service: Service is very slow at the restaurant. Each time, we waited almost an hour for food, including breakfast. At their price point, I would recommend staying at Fevrier and visiting Ioka's rooftop instead.