Mercure Carlton Rioja

Comfy place, good location, smiling staff, good price

El hotel está bien situado y las habitaciones son grandes aunque se le notan los años. Hay pocos enchufes, no puedes cargar el móvil en la mesilla de noche.

Todo bien. Buenas instalaciones, todo limpio y personal muy atento.

Buena ubicación para visitar la ciudad Habitaciones limpias y amplias

Fatal, cama blanda, la almohada horrible, el mando de la tele no funcionaba. Una pena.

Disappointing - over-hot room to sleep comfortably We were travellin from the snow to catch a ferry. The hotel advertised air-conditioning but the only available option was heeat - for an already over-heated room. When I checked with reception they said management had made a decision not to offer cooling air-con at that time of the year. They agreed the description was inaccurate. They offered no solution, although said the hotel was very full and other rooms would be warmer . In the end we had to stay in the room (rather than go out for the evening - the whole point of paying a premium to stay somewhere worthwhile) with the room door and window open to reduce the temperature. Therefore cannot talk about location and proximity to attractions! Nightmare trying to get in in a car, on third trip past front door went past and onto a 6 minute diversion to find the front again, they have to know you're coming and require a parking space - cost €20 - to tell you to pull across a busy pavement to enter a door labelled hotel garage (in Spanish) but not which hotel. Breakfast was good albeit in Spanish fashion the hot food was just about tepid! Room facilities as you would expect. Shower button needed a few attempts to work but then very satisfactory