Tài Khoản Khách
ngày 26 tháng 9 năm 2024
Went for wedding anniversary. Stayed in the Lightfoot Room in the Manor House. The location and setting are beautiful, the history of the place in enchanting, its clean, the breakfast was excellent, and Gen. Mgr. Daniel was very friendly and accommodating. However, the pictures and descriptions on the website are very deceiving. The manor house and grounds are badly in need of maintenance and renovation. The common rooms, with the exception of the dining room, are stark, and uninviting: devoid of any quality furnishings or decoration.The overall appearance is run down. Our room had a very noisy window A/C unit that recycled every 2 minutes (20 secs on, 2 mins off......) that made sleep nearly impossible. The chairs in the room were old and worn, the cushions flat, and the bathroom very inconvenient and in need of renovation, We had booked 3 nights, but stayed only one as we could not face another night without sleep. WE explained our concerns to GM Daniel, and he listened politely and apologize for the problems, but offered no real consolation. We paid in advance over $600 for the 3 nights and were give only a partial refund of $78. Very disappointed in our experience.
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