Tài Khoản Khách
ngày 17 tháng 12 năm 2024
Our stay at this hotel was truly dreadful from start to finish. I honestly don’t know how it’s allowed to remain open, given the appalling conditions and lack of care shown to guests. The most shocking aspect of our stay was the hostile atmosphere. There weren’t nearly enough sun loungers to meet the needs of the guests, which created constant tension. One of our group was even assaulted over a sun lounger – an absolutely unacceptable incident. When we reported it, we were met with indifference from the management, who claimed the CCTV was conveniently “broken.” The lack of concern for guest safety was appalling. The food was equally disappointing. Despite paying for an all-inclusive package, we ended up eating out most of the time because the food quality was so poor. The buffet was unappetizing and lacked variety, making it impossible to enjoy any meal. The rooms were old, tired, and poorly maintained. Our bathroom leaked water into the main room, making the entire space feel damp and uncomfortable. There were also no basic facilities like tea or coffee-making equipment, which is standard in most hotels. The lack of attention to guest comfort was glaring. Overall, this hotel was just not nice. The combination of terrible food, shabby rooms, a hostile environment, and indifferent management makes it impossible to recommend. I wouldn’t return under any circumstances. Save yourself the disappointment and look elsewhere.
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