Tài Khoản Khách
ngày 13 tháng 9 năm 2024
I stayed at a hotel in Ljubljana from 8th to 12th September 2024, booking three rooms for six people, including breakfast—or so I thought. After checking out, I was told everything was fine, only to receive an email later with an additional charge of over €200 for breakfast. Apparently, the booking only included breakfast for one person, despite booking for six, and the hotel failed to inform us of this at both check-in and check-out. This felt like a hidden cost they deliberately kept quiet about throughout our stay. To make matters worse, the fire alarm went off at 5 AM on the 10th, disrupting our sleep. The hotel’s "compensation" for this inconvenience? A glass of beer—hardly worth it, especially considering the surprise breakfast fees. The staff were also unwelcoming, adding to the overall disappointment. I booked this hotel based on its glowing reviews, but now I can’t help but wonder if they were paid or fake. Save your money and look elsewhere—this hotel is not worth the hassle or the hidden charges.
Dịch