Radisson Blu Mosi Oa Tunya Livingstone Resort

amaizing experiemce

On first impressions it is new and shiny and fresh, however the service is non responsive, something we cannot fault in the other hotels experienced on this trip. Most annoying is the lack of bottled water provided for the room, 2 bottles on check in and not replaced by house keeping. Given we were told by every other property to not use tap water for kettles and teeth this seemed odd. I was advised to buy water! In a 5 star hotel! Why give free and coffee if you then have to buy water to make it? It seems they have not quite got to grips with international tourists and the night we stayed there was a large party happening, so perhaps they were just too busy.

Loved our stay here, the place is new (Jan 2023) the people are lovely and give great service. Lots of kid friendly activities they help with getting taxis to turn out the falls. The staff are new but eager, spa was fabulous, pool is great The missing star is for the food, there is LOTS of it but the quality not great, the baked goods were heavy and the western food subpar, the Zambian food was good so stick to that. Room service was dismal slow and tasted off. Loved our stay, so would definitely come back just hope the menu changes 😁

Loved the accommodations, and grounds, the mini golf course - absolutely stunning. People were very friendly. Service was not only slow but poor. Put in multiple requests at the restaurant with multiple servers and never got our food. Requested a golf cart to take us from our room to reception to check out and ended up walking because no one showed and we would have missed our ride to the airport. On the way to reception we saw a golf cart picking up people half the distance to reception with no bags, but no one offered to help, and when we arrived at reception, there were multiple golf carts and staff just standing around….. very frustrating.

Simple to do this survey - do yourself a favor and stay here.

Next level! Outstanding service! Very sincere! Will highly recommend!

This is an exquisitely designed resort in a national wildlife park. The grounds are beautiful, with lots of areas for sitting and relaxing. There is a resort boat for sunset cruising the Zambezi River in the evenings. Dinner and breakfast buffet was excellent. There was something for everyone. The staff were warm, very friendly and welcoming. Genevieve in particular was very thoughtful, ensuring that I had fresh made ginger tea to help me get over a cold so that I could continue to enjoy my holiday. That tea was so good that it became my daily go to during the duration of my stay. I will definitely be returning to Radisson Blu Mosi Oa Tunya in the future.

While the resort is absolutely stunning and beautiful they way the MANAGEMENT STAFF works is absolutely unprofessional. I paid my stay through ******* and when I got there they asked for my credit card, which is standard, and they charged me twice. It’s been almost 7 weeks and I have got little response from the management. I have yet to receive what I was charged for additionally, and have to wait two weeks for anyone to reply. If you decided to stay there, please make sure you check that they don’t double charge you because it’s likely you won’t receive your money back from such an unprofessional and non responsive MANAGEMENT STAFF. I would never stay here again solely because of how they have treated me in this situation.

This was gorgeous brand new property! Comfortable beds and excellent pillows. Great service and staff and good food.