Hostel Westküste

This is a shabby, dirty, and rundown hostel. Their website pictures must be photoshopped. Don't stay here if you can afford anything better. We were shocked as the pictures portrayed it in such better condition. Dirty bathroom, uneven dark halls with sheets hung across for a door. As well, the owner promised us a parking spot (two weeks prior in exchanged emails) for 10 euros and when we arrived, there wasn't any available and we were told our car would be towed. It was too late then for us to get a refund from ******* as they release payment 3 days in advance. Clever trick! Neither the owner nor ******* offered a refund. However, ******* offered us $25.00 consolation on a future booking. This place was 175.00 CDN (118 euros). If you have to book this place, do not pay until you arrive and can see the condition for yourself.

This boarding house is in a dodgy corner of an otherwise popular island. The staff didn't want to be there after dark. I didn't feel safe there either. Not only because of the neighborhood but also smoke detectors were missing.

Don't be one of the travellers (like us ) that will be duped into staying here. They are trying to use a run down old house as a guest house. When the staff were speaking in Spanish they didn't think I could understand them when they said that their plans were just to tear down the building to sell the property. So I would expect conditions will just get worse.

It was a nice stay, especially the team (Carlotta & Isabella) were there friendly

Unacceptable. I am surprised that this place has not been shut down by the health department

I do not recommend this hostel. Don't go there. My friend and I stayed there for one night and we had a very bad experience. In a few words : Poor service and terrible installation. To begin, we arrived early, at 1 pm. The check-in written on my booking was 2 pm. There was no one at the reception to great us for 40 minutes! (The big red button and phone number didn't do anything.) When a staff member finally arrived at the counter, she said the check-in was only at 2h30 pm, which is not what my booking said. I asked if we could store the luggages while we waited for our room. She said to leave them in the lobby. We didn't want to do that so she then (and only then) asked my name and looked for my reservation. Our room was ready and early check-in was possible after all (not that early anymore). The lack of professionalism was astounding. They complained between themselves about us to our faces in Spanish. When it became clear that we understood them, they switched topic. Then, the building is in dire need of structural repairs. The floor is rotten in the shower room and no new pvc flooring will change the fact that the floor is giving in in certain spots. Doors to cross between buildings are only 5 feet tall. Adding to that, the curtains in our room were partially unhooked and we were too short to adjust them. Finally, the lobby closes at 8h30 (we were told to leave). Since our room provided neither phone nor television, its a good thing we had our own entertainment.

I do not recommend this hostel. Don't go there. My friend and I stayed there for one night and we had a very bad experience. To begin, we arrived early, at 1 pm. The check-in written on my booking was 2 pm. There was no one at the reception to great us for 40 minutes! (The big red button and phone number didn't do anything.) When a staff member finally arrived at the counter, she said the check-in was only at 2h30 pm, which is not what my booking said. I asked if we could store the luggages while we waited for our room. She said to leave them in the lobby. We didn't want to do that so she then (and only then) asked my name and looked for my reservation. Our room was ready and early check-in was possible after all (not that early anymore). The lack of professionalism was astounding. They complained between themselves about us to our faces in Spanish. When it became clear that we understood them, they switched topic. Then, the building is in dire need of structural repairs. The floor is rotten in the shower room and no new pvc flooring will change the fact that the floor is giving in in certain spots. Doors to cross between buildings are only 5 feet tall. Adding to that, the curtains in our room were partially unhooked and we were too short to adjust them. Finally, the lobby closes at 8h30 (we were told to leave). Since our room provided neither phone nor television, its a good thing we had our own entertainment.

Greated by an old run down two part hostel/hotel. Needs a lot of repairs. Could only pay with cash and the parking at the hotel was extra. Close to the bodensea.

Check in was rough. 90 minutes and 4 phone calls to get someone to show up to check us in and give is a key. 8pm Its a hostel. The room was quiet. So now its dark when we got check in. Didn’t get to enjoy any of the areas beauty. advice , Go early!