Candlewood Suites Lincoln

Due mostly to poor customer service servic at this property as well as poor service from IHG. I would not recommend this property. I was promised that I would be able to get my AARP discount. This offer is supposed to be 10% off the best advertised rate. I did not receive either one. IHG pointed the finger at the property,said they couldn't do anything. The property said I received the best rate? I received no discount on my receipt. It was the same price I booked at. I was taken advantage

Overall very nice hotel. Love the new parking update that was just done today. Hotel looks great outside. Brand new beauty rest beds are so nice I felt like I was sleeping on cloud. Rooms are spacious and clean and front desk staff were very friendly Also loved having games, and movies available to borrow as well as various kitchen items as well.

On this trip I stayed in over 8 Candlewood Suites from Idaho to West Virginia. I love the chain, glad it's part of IHG, and appreciate how generally lower cost high value they can be. This one rates as the 2nd worst of the them all. The worst is in Boise, Idaho (another review). The best one, far and away, happens to be in Kearney, Nebraska (still another review). The reason this one rates so low for me is that at $155 for the night (one of the most expensive), the level of detail and general decay of the property is astounding actually. If I had to guess, the property seems like it was built in the 80s or 90s, then at some point was bought by whomever and turned into a Candlewood. I could see that they have the Candlewood look in the rooms, but my particular bathroom (on the first floor) was bad Motel 6 level quality. The caulking around the toilet was huge and dark, the floor was not level, the shower stall was fiberglass and would sink in areas when I stood on it. The soap dispenser was caulked in places and hanging off in places. Really, I could go on. But when you are charging $155 for a night, and other chains in the areas (also IHG) are at $120 for the night, sometime is wrong. Additionally, the public areas (laundry room and equipment, workout room and equipment, halls, lobby, etc.) are just plain dingy, small, and old. Sadly, my advice is to just go to a cheaper chain for the same thing.

Traveled here for Business and the Hotel was nice. Friendly Staff and quite a few eateries and stores nearby. Very quiet and comfortable beds. No Breakfst just complimentary coffee and a free laundy facility with 3 Washers and 3 Dryers.