Costa del Sol Wyndham Lima City

From the beginning, it was terrible, While at Check Inn - we lost 25 minit and argued on following Your voucher clearly said that I have to pay only 18% tax amount which is 13.97 USD they said our deal with DESPERGAR and the price is 61 USD per night plus tax. I said I booked with TRIP.COM and they send me an email and said that please pay 18% at the hotel so I am following that. I try to explain to them that please see the email and see the voucher but they were on their stand and insist I pay 18+10 = 28% Tax. I was feeling horrible in that situation in front of my couple. I lost 25 Minit in this and there was luckily no other client for check inn so it was my luck otherwise they may think a negative about me that I am there with my couple and how stupidly arguing with the hotel check inn staff. it is not about money it is about the promise and services that was promise and need to be delivered that is all. I booked a Junior Suite A 4star hotel generally keeps 2 water bottles with respect. there were no water bottles and I ask for water it is not covered in charges when they realised they send the water. While booking it was clearly indicated by your web portal that - TOILETRY are provided, as the standard of junior suite bath gown and room sleeper suppose to be in the bathroom. but when I check in the room and enter the room firstly the MINIBAR WAS TOTALLY EMPTY. When I demand they gave only toiletry for one person and finally I purchase from outside my couple. The coffee maker was not functioning well it was leaking the water you can see in the photos. While I highlighted all the issues they load the minibar, but the coffee maker was the same while next day till I checkout. they kept the coffee for one person as they were knowing that there are 2 people in that room. I will never book this hotel and I am surprised that why you promote that I suppose to ask for a refund of my money from you as I booked through you and trust all the services what was promised. Regards Kem Sharma

They messed up the reservations even though I showed them the reservations it took over an hour to fixed. I stayed and booked this hotel for all my workers but I will try to book in another hotel

Very friendly personnel!

Todo fue muy bien, buen servicio y atención, el cuarto muy limpio. Lo mejor fue el desayuno, muy muy rico . Único problema es que las tarjetas de los cuartos se malogran siempre, me quede una semana y todos los días casi tuve que pedir me cambiaran la tarjeta por que dejaba de funcionar.

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早餐品種豐富，服務周到，周邊環境配套齊全，性價比很不錯！下次過來我們還住這裏

酒店性價比還不錯，早餐中規中矩，吃兩天沒有問題。房間大小也跟價格相符。酒店在使館區，晚上非常安靜。如果想吃中餐，還是要打車出去吃，附近幾個中餐，都是改良版。

酒店在使館區，安全也安靜，離海邊近，早餐也可以，唯一的問題房間很小，4月份很潮濕。另外酒店前台給出租車很坑，去機場的。

Excelente servicio y limpieza. Personal dispuesto a ayudarte con cualquier problema que tengas.