jerlyn loh
21 tháng tư, 2024
I had a wonderful stayed at this hotel for 5 nights, Checked in and out within a period of 10 days in April 2024. Good location and is very convenient to commute.
I booked my China Eastern Airline flights through Trip and I was not able to upgrade or select seats. 和应花, the front desk reception staff was so helpful. She used her mobile to check the airline office hotline and made the call for me. She didn’t even mentioned the cost or whatever expenses incurred. With her help, I was able to made whatever necessary arrangements required.
I sincerely thank her for extending her service beyond her requirements. I would also like to thank the other front desk staff who helped me with my very heavy luggage.
I would definitely recommend this hotel.
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