Vistamare Suite

OTTIMO HOTEL ,UN ' PO CARO ,MA CON SERVIZI TOP . ORMAI CI TORNO DA 2 ANNI PIÙ VOLTE D'ESTATE X BREVI MA INTENSI SOGGIORNI. UN PLAUSO ALLA PROFESSIONALITÀ DI ARIANA. ANCHE RISTORANTE BAMBU TOP. HO ABBINATO AL PIATTO DI PESCE BUONISSIMO, 1 FRANCIACORTA SCONOSCIUTO "LA GERLA" MA STRATOSFERICAMENTE BUONO . BRAVI NEL CERCARE QUALITÀ POCO CONOSCIUTE MA CHE MERITANO.

We stayed at this hotel in late May. First impressions were great, we had to check in late due to road closures from the floods around Ravenna and staff on the phone were patient and assured us they would wait for us. At this time of year, the reception closes around 9-10pm. The hotel was pretty deserted for our stay of three nights, the same for Lido da Savio in general. Restaurants and shops not open May 22nd. Too early in the season? Or maybe an apocalypse that one one told us about? We drove a mile or two to get food one of the evenings. The suite, a fronte mare suite, facing the sea, was immaculate and we were impressed with all of the decor. We made a special request for hypoallergenic provisions, which were met and the room had not a speck of dust. We were very happy with this. We had asked for the sofa bed to be made up with linen, we learned of this through other reviews, before we stayed, that there would be an extra charge as we were under occupancy for a room for four being a party of two. Something to be aware of. The toiletries were nice quality. We also paid extra €20 a day for the kitchenette, the amenities to cook with were the absolute minimum. One wooden spoon, one pan, two plates, two forks etc etc. You can re heat food, use the microwave, gas job, fridge and sink, but attempt much more due to lack of equipment. We paid primarily to use the larger fridge. We ate in the restaurant, the service was exceptional. The waiter was extremely helpful translating for us. Probably the best service in Italy from him. The food was nice, but overpriced for the portion sizes. We did have breakfast one morning, a strange system of ordering the night before, the homemade apple cake was delicious. There was the option of having breakfast without pre ordering. Not sure how that works or how the choices would have varied as we didn’t choose this option. What we did not like, was the fact the air con was faulty for our stay. Out of three nights, successful sleep was managed for only one night. At first we thought it was due to main computer programming as a staff member tried to arrange for us to control the air con ourselves on morning two when we said we had been far too hot. When this failed, when I emailed a formal complaint after we got home, we were told that the pump had broken, so this was the reason the thermostat could not be controlled at all, by us or the Hotel. Yes we could have opened the door, there was a nice sea breeze, but with Mosquitoes this didn’t seem like the best option. We got nasty bites as it was. Unfortunately, we left the hotel extremely tired and a little upset and disappointed. Such a shame, as otherwise it would have been a good stay. A bottle of water was given as recompense. We have to say, all of the staff were wonderful, very professional, very friendly. The hotel is beautifully decorated. It feels luxurious. But reasons not to chose this hotel are: the fact that all suites with a sea vi

Premetto che appena messo un piede in struttura sono stata aggredita affinché procedessi al saldo immediato del soggiorno senza nemmeno rendermi conto dove fossi e senza nemmeno poter visionare la stanza. Pagati 900 € per un 4 stelle lusso che di stelle e lusso nulla aveva. Camera suite superior spacciata per ampia e confortevole di fatto piccola, sporca, vetusta e senza alcuna manutenzione, con arredi vecchi e fatiscenti muri scrostati e perdite di materiale nero dalla grata di ventilazione. Ed ero con mia figlia di 2 anni Ho rappresentato il problema alla responsabile che mi ha prospettato come alternativa il cambio di stanza a un costo maggiorato. Quando le ho chiesto il rimborso del versato lamentando l’inadeguatezza dell’immobile mi ha praticamente riso in faccia. Siamo dovuti scappare e trovare altro alloggio. La location non è come quella rappresentata nelle foto. State alla larga perché dire imbarazzante è davvero riduttivo.

Abbiamo usufruito della spa privata per 2 ore. La spa non è all’altezza delle foto. Risulta poca pulita e manca di manutenzione. Oltre ad essere troppo costosa. Esperienza da non ripetere. La vasca idromassaggio era piena di cloro irritando pelle e occhi.

Abzocke! Das Hotel bietet 100% Stornierungsmöglichkeit, belastet die Kreditkarte jedoch sofort mit einer Anzahlung. Als wir das Hotelzimmer stornieren mussten, wurde die Anzahlung einfach einbehalten. Das Hotel möchte uns mit einem Gutschein, der 6 Monate Gültigkeit hat, abspeisen, den wir nicht einlösen können. Das Hotel ist über 800 km entfernt. Antwort des Hotels: Pech gehabt, die Anzahlung gehört uns! Ich finde es eine unseriöse Art sich zu bereichern.

Gentilezza e disponibilità del personale camera molto confortevole una suite con doppio ambiente e un terrazzo favoloso sul mare attrezzato con tavolo sedie e due lettini … fantastico per guardare l alba o rilassarsi … per non parlare dei comodi lettoni della spiaggia e della piscina … il cibo è ottimo abbiamo cenato a bordo piscina e l’atmosfera è super… tutto sempre accompagnato da una bellissima musica di sottofondo e dal personale che ti coccole ti vizia … ci tornerò