Le Bristol Leukerbad

Très bon service l'accueil tiptop le petit déjeuner copieux

漂亮很方便，有自帶温泉

We were here over Christmas and it was perfect. Our room was large and had a lovely balcony. The bed was very comfortable and the bathroom was a good size and also very clean. It had everything we needed. Because it was Christmas there was someone playing the piano during dinner (He was excellent) and so we had drinks before which were perfect. This was both nights. Breakfast was also good. The lift is very small! One person and luggage only. The pool and spa were superb! The outdoor spa in winter is truly magical - such a special way to spend Christmas Day afternoon (so different to the sun and heat in Australia). Hotel is in a great location for walking anywhere in the village. Would definitely stay here again.

The property is well located within the beautiful village of Leukerbad. Great pool and surroundings, perfect for hiking and relaxing, close to the thermal baths and to all facilities & restaurants in the town. The room was clean, comfortable, and while the bathroom was VERY small, it had all the necessary facilities and was clean. If you’re in Leukerbad to enjoy hiking, bathing, tanning, or simply hanging by the pool, it’s a perfect hotel. If you’re looking for a place with charming and forthcoming 4-star service, then you can forget this place without a second thought. My daughter has Crohn’s disease and cannot eat solid food. We had reserved a family room for 4 including breakfast. Upon arrival we asked if we could remove one BF from the bill, as my daughter wouldn’t have any: That wasn’t possible. We asked if we could benefit from any alternative offer (even a drinks voucher for the bar would have been nice). We were told “No, can’t do anything, my hands are tied!” – by whom I wonder? You have to book the restaurant for the evening. Having had a tiring drive with 2 young kids, we pre-booked the table and ordered the food for 7pm, we arrived at 7pm, the place was nearly empty, the food arrived at 8pm… my kids were already waning. The food was mediocre at best (even in Switzerland I’m not used to pay 130 Fr. for tiny portions of deep-frozen food). At 9pm we asked for the bill, and were told “You have to wait”. So we decided to leave and put our kids to bed instead. Even with the tired kids in tow, the waiter shouted after us “can’t you just wait 10 minutes?”… by now the place was totally empty… why? Spending some time at the pool with wet hair, my daughter asked if she could have more conditioner. We were told “No, only 1 per person per stay”… of those tiny tiny bottles… why? At least as we checked-out, the annoyed front office employee didn’t ask us if we enjoyed our stay (smart move there). And as we left the hotel for the last time before driving back home, an employee we had never seen before left us with these beautiful last words: “THAT’S THE DOOR!” (I’m not kidding)… Now, I understand the hospitality sector is in crisis because of a lack of schooled personal, but the lack of charm of the hotel staff (apart from a young lady at breakfast and a friendly young man in the restaurant) was almost comical.

Comme tous les ans, un pur bonheur de venir se ressourcer à Leukerbad, profiter d'un cadre grandiose et dans cet établissement toujours agréable. Une équipe au Top avec un réel sens du Service👍 De l'arrivé au départ (oui, il faut bien, malheureusement) tout le personnel est attentionné, sympathique, d'une gentillesse infime pour que le séjour se déroule merveilleusement bien. Mention spécial pour l'équipe du restaurant et les échanges sur les bons produits et le vin 😉 Les menus sont d'un raffinement exquis, bien présentés et savoureux pour les papilles. Le tout dans une ambiance fort agréable. Les espaces du SPA, avec les piscines et le sauna sont très agréable après de longues randonnées pour se détendre. Surtout avec les passages chaud du sauna, et froid du bain biotope. Le massage décontracte toutes les tensions du quotidien. Totalement apaisé. En somme, que du bonheur !

Nous avons beaucoup apprécié notre séjour l'hôtel. Le personnel est vraiment serviable. Le restaurant est excellent et la piscine thermale est formidable. Une atmosphère calme et ressourçante dans un cadre idyllique, merci pour ces quelques jours de sérénité.