Super 8 by Wyndham Lethbridge

The service we received at this hotel be deserving of a NEGATIVE number if that was an option. We prepaid through trip.com and had a credit card with proper ID for checking in and providing a credit card for preauthorization incase of any "incidentals". The girl working the front desk checked me in and then after only about 5 mins in my room the girl from the front desk and her manager came to my room and kicked us out!!! Their reason for this???? They don't rent to people that have local addresses on their ID. NO LOCALS are allowed to get a hotel room. I was shocked, surprised and ticked right off!! So because I'm local my partner and I can't rent a room for a lil "staycation" when we feel like we want to escape the 3 teenagers at home!? We aren't rich so we wanted to simply get a cheap room for a couple nights/days of privacy away from the chaos that comes with a home full of teenagers!! Super 8 says NO. We are not allowed to do that. The manager very rudely told us to get our belongings and leave. She told us to contact trip.com regarding a refund for the room we paid for online and the $50 they preauthorization they put on my card would be refunded. She then turns with her nose in the air and walked away. It was an unbelievably stressful experience that turned what was supposed to be a relaxing lovely night with my partner into the exact opposite. I would never recommend this hotel to anyone. Not even my worst enemy as Super 8 in Lethbridge doesn't deserve ANYONE'S money!!

Dated property. Reserved a double queen. Room had an awful stench. Had to be moved to a single queen room. Single queen room bed bowed when sat on in the middle. Hotel unable to compensate for any issue.

I found the hotel to be clean and quiet. The breakfast was typical of any hotel. This stairwell to the 2nd floor is xery steep and difficult for navigate for myself who has some mobility issues

We stayed at the facility for 2 weeks on a business trip and were very satisfied with the facility and particularly the friendliness of the staff.

Perfect for a quick stay. It was cozy for just a quick overnight stay. Staff was excellent and very friendly.

Older hotel with dated rooms and carpet. Beds were not the most comfortable, and had 3 soft smaller pillows on each. Appreciated the microwave and bar fridge in the room. It could use a good renovation, especially in the bathroom area. Check in was very pleasant, the front desk clerk was friendly and welcoming and he provided the right amount of info. In the evening, I realized we did not have much toilet paper remaining as there was less than half a roll there at check in and we had used some since. I asked my husband to request a new roll in the morning since we were on the last few squares by then and he was interrogated as to why he would need more toilet paper and questioned if he really felt he needed one. There should have been a roll left in the room to begin with, considering how little was there was in the first place. Continental Breakfast was basic with the option of a bagel, waffle, toast or muffin. After dinner, pulling into the parking lot there were some shady characters hanging out in the parking lot but fortunately they didn’t try to ask for anything. While decently clean, and located to some handy amenities, I did not have a good sleep at all - something just felt strange/odd about the room. I’ve stayed in many many hotels for work and leisure and can fall asleep like hitting a light switch but for some reason I was uneasy, unable to sleep well. It wasn’t due to seeing the people hanging outside or anything since there really were no disturbances.