Hôtel Chalet Mounier

he best hotel in Les 2 alpes! A truly top hotel with very friendly and trained staff, breakfasts and dinners were real culinary experiences! Ski passes can be purchased directly at the hotel, transportation to the ski resort is organized with a free hotel van, which is always available. The ski slopes are wide, very nice and good maintained, but it is fortunate that the ski resort is quite high and the temperatures are also more suitable for excellent skiing. On vacation, we had sunny weather and no wind all week, so the memories of the vacation are even better!

Thank you chalet Mounier for a wonderful ski holiday at probably one of the best run hotels we have experienced. Food is excellent, staff service is second to o none, facilities are perfect, and the hotel offered a good space to hang out and chill. NYE was out of this world!

Me and my partner were staying at a different hotel…. After a few days on the slopes we were hoping for a relaxing evening at Chalet Mounier which offered swimming pool and sauna amenities. So we book for a 20minute massage with the promise of an hour long indoor and outdoor swimming pool and sauna experience prior to the massage… To start with we were greeted warmly and the hotel itself was very beautiful and left a great instant impression.Until we were taken to the swimming pool via the restaurant which was a little strange at first. We were then taken down to the swimming pool and sauna area and given robes, towels, and slippers included in the fee.From this point we were left alone…. There was no outdoor pool in this area, just the indoor and two saunas. We were never shown the outdoor pool or told how to get there. The massage was not very punctual. After the masseuse arrived we were told to gather all of our belongings, and whilst in our robes, and towels we had to go upstairs back through the restaurant in to the massage room.This felt very awkward…. Finally the massage was weak and was definitely not worth so much. It felt more like a stroke rather than massage.I requested for an upper body massage, but attention to arms was not given also no one asked how strong we wanted the massage. After the massage we were told to take a shower, but there were no hair driers after, or changing rooms so I had to go with wet hair back to our hotel as I did not realise they wouldn’t provide this. In general, I think the plan of the retreat should be better specified to the client so they know what they are doing.Perhaps if we were to stay at this hotel the experience may have been less awkward but for someone coming from the outside it did not leave a great impression and we were very disappointed and expected more. Our advice is to not go here for this kind of service or just make sure to specify and ask every detail as the staff I think expect you to guess and know things. Also, we expressed were were disappointed about not being shown the outdoor pool and a manager said she would see what she can do and will come back after the massage but she never came back.