ZrKay
ngày 5 tháng 4 năm 2025
My room was great, with a nice view and a delicious breakfast. It was clean, and the international sockets were a convenient touch.
However, my little brother had an issue with the air conditioning in his room—it wasn't cooling at all. He reported the problem to the front desk, and they came to check but claimed that this was the normal temperature for all rooms. Yet, my room was cold, and his was hot!
Despite asking for a room change, they didn't offer any alternatives. As a result, he ended up sleeping in my room since it was cooler.
We paid for two rooms but only used one, which was disappointing. Based on this experience, I wouldn't recommend this 4-star hotel due to poor service.
Dịch