Koala Shores Holiday Park

Great customer service & WiFi. Spa Cabin was a great size, beds very comfortable, great park, walks and views. Swimming pool looked great but too cold for us - undercover parking Cabin was older style and had been partly renovated, and some areas disappointing, very small tv with many channels audio only, bathroom dirty seemed to be dirt coming in from roof. Rusty fittings, blinds too small for window in bedroom, Lounge very uncomfortable- 2 seater for 4 berth cabin. Should be great when renovations are completed.

Great place to stay. Beautiful scenery with the river frontage and all the walking tracks. Cabin was immaculately clean. The park amenities are top notch and all clean. Booking was easy and staff were very friendly. My new favourite place to stay in Port Stephens

Is a great little spot near nelson bay area for a budget, BUT if you book at counter ensure they quote right price, was quoted and paid for what they said and after we left they charged more as they to my card because of their mistake and I had to dispute with bank to get money back. Make sure to document everything Only reason i was able to getmy funds back. I won't be back

I stayed here with my husband and 2 kids. Overall it wasn't a bad place to stay, but were just disappointed with a fee small things. We stayed in a cabin which was enough for us. We had a portacot for my 1 year old which we (just) fit into our room, and our almost 4 year old slept in the bunks. Very basic kitchen and utensils but was enough for us. Room has a nice big fridge and the shower was nice and hot with a good amount of pressure. There were a few things that could've been fixed to make me give it a 4 or 5 star rating. The shower was quite dirty, the screen door into the cabin was broken, not even on the rail and quite hard to open to get in to the glass door. The blind cord in the room was not attached to the windowsill which is dangerous with young kids. There was also a broken floorboard on the deck that was broken, and the lounge had a huge lump in one of the pillows so it wasn't able to be sat on. Apart from that, it was relatively clean, has a TV and WiFi included. The pool is amazing, and the kids loved the jumping castle. There's 2 small playgrounds which are probably better suited to older kids and are a little old. There is a communication kitchen with a couple of vending machines and claw games in it. We didn't use the tennis court or mini golf but those are available and free for guests. Overall we enjoyed our stay, it was just a shame about the couple of issues with the cabin.

Like others I was a bit worried when I read some reviews.. but I was pleasantly surprised on arrival... this is a very family friendly place. Yes it needs a few upgrades but the owners are obviously doing their best after 2 horrible years.. the water front is glorious.. once the Cafe is back open this place will be perfect...

We had a great time in our on site cabin. Loved the improvements since last time. The new road is better than before, and the kids loved the jumping pillow. Right on the water, caught a whopping flathead, but not any crabs like last time. Sorry to see Anna has moved on, she used to go above and beyond. Remaining staff are fantastic too, though. Can’t wait to return.