Tài Khoản Khách
ngày 10 tháng 5 năm 2023
I love Motel One. Normally. But this particularly premise won‘t be my first choice next time. The gentleman, who checked me in, was kind of distant, hardly polite. They still have time slots for breakfast, full hour only, which, he explained, is due to the fact that they have more rooms than space. However, they do have a quite nice bar on the 8th floor, in addition to the much less charming „lounge“ for breakfast in the 7th floor. Why don‘t they use both rooms, when they are sold out (e,g,during the book fair)? The hotel is also extremely noisy in terms of road traffic. It is located at a huge intersection, and about 8 (eight!) ultra-noisy tram lines cross on both sides of the hotel. Even on the 4th floor, and with my windows closed, I only finally fell asleep sometime after 1 a.m., when the last tram drove by, and woke up at 5 a.m., when the first tram of the day made itself heard. My request at check-in for a room at the 7th or 8th floor was ignored by the man I mentioned above. He also just gave me a voucher, with which I was sent to the 8th floor to pick up my complimentary bottle of water, while my colleague, who was checked in next to me by a very nice lady, received a bottle right away. I got mine only, when I asked, why I had to go up to the 8th floor, whereas my colleague got her water over the counter. Last but not least I usually use the Motel One stairways instead of the elevator, even if my room is located on the 6th floor or even higher. And especially, if there are only 3 small elevators in a hotel with - allegedly - 150 rooms (the reason given for the breakfast slots). However, in this hotel there are no stairs that get you to the lobby on the ground floor. I was told would have to exit in the Edeka Supermarket next door, go out into the street, and then enter the hotel again. Strange. Anyway, since there are 2 more Motel Ones in Leipzig, which are both great, nice and with a charming staff, I doubt that I will ever pick the „Post“ again.
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