Adrian_COLCHESTER
ngày 15 tháng 10 năm 2023
I was visiting the NHL University for a conference and stayed on site at this student staffed hotel. The students take great pride in all aspects from check in to room service. Rooms are decent with everything controlled through the television. There is a strong emphasis on sustainability resulting in tiny packets of soap, but there are several so this is fine. One point they could consider is to provide hair shampoo and shower gel (I used my own). Breakfast in the restaurant attached to the university was excellent and a real strength. Unusually, breakfast was not a buffet. Instead you are brought an individual,generous plate of ham and cheese,fresh bread and croissant with jam. Additionally you can order up freshly cooked eggs. The students seem to take pride in their service and work hard to satisfy their guests, presumably because they are being assessed on it. Overall, a very positive experience
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