Discovery Inn - Leeds

I had the misfortune of staying at this hotel last month, and it was, without a doubt, the worst hotel experience I have ever had. Here are the reasons why: 1. Flashing Lights Outside the Room: The light outside my room was constantly flickering, making it nearly impossible to sleep. I contacted the front desk three times about this issue. The first time, I was told they could turn it off. The second time, they promised it would be fixed. By the third time, they admitted they couldn’t turn it off or repair it and offered no solution. I was left to endure this the entire night. 2. Heating Issues: The heating in the room wasn’t working, and when I reported this to the front desk, I was met with an extremely rude attitude. Instead of fixing the issue or offering a proper solution, they handed me an extra heater to carry up myself—without an elevator! This level of service is unacceptable. 3. Hygiene Problems: The room was not clean. There were flies in the room, which was disgusting and made me question the overall hygiene standards of the hotel. This hotel shows a complete lack of care for its guests. Between the flashing lights, broken heating, rude staff, and poor cleanliness, it’s clear they are not interested in providing even the most basic standards of comfort. I strongly advise everyone to stay far away from this place.

Great! The services is patient and nice. Our room is clean and warm.

Our experience was superb. The manager is approachable and considerate in every situation. Thank you also to the staff who made our stay a memorable one.