Verified traveler
31 tháng một, 2024
Customer service at check in was nonexistent. No greeting, no how can I help you, I felt like I was inconveniencing her by needing to check in. The facilities and rooms are very clean so no complaints there. Room temp was impossible to regulate, it was either too hot or too cold. The shower was absolutely awful. The water pressure was so high it felt like I was being stabbed by tiny daggers. No matter how I turned the shower head it was still painful. I normally have great experiences at Home 2 Suites, this won’t stop me from staying at others, but I will not stay at this particular place again.
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