Tài Khoản Khách
ngày 15 tháng 2 năm 2022
We arrived yesterday and it's been a series of Faulty Towers- like errors, misjudgement by management and downright dangerous health and safety. I twisted my ankle, as the staff placed two rubber mats on top of each other at the bottom of the stairs and I lost my step. They: - Initially refused to get ice for my injury as it apparently had to be cleared with senior management - Insisted that we had to pay for the taxi to the sister hotel 500 m away, so that I could relax and receive medical treatment. - Insisted I should pay for anything which helped to cure my condition We finally ate in the sister hotel's restaurant, arranged by Asia, a newly appointed lady who will eventually make the necessay changes. It was an excellent tasting menu, 5 stars. But the management will now not pay for our taxi home... - -
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