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Vị trí4.5
Trang thiết bị4.2
Dịch vụ4.2
Vệ sinh4.4
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Tất cả đánh giá(46)
Đánh giá tích cực(44)
Đánh giá có ảnh/video(10)
Vị trí tuyệt vời(15)
Thời gian lưu trú tuyệt vời!(13)
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Sạch và gọn gàng(8)
Chủ thân thiện(8)
Vị trí thuận tiện(7)
Đánh giá tiêu cực(2)
Minkyu
Phòng Đôi
Lưu trú vào thg 8, 2024
Vợ chồng
1 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 23 thg 9, 2024
Located in a convenient transportation place from Lausanne Garre Station, it was so good to travel to Montreux and Vevey, and all the hotel staff had a kind service mind, so I had so much fun during my stay.
Dịch
Phản Hồi Từ Khách Sạn: Dear Minkyu,Thank you for your wonderful feedback! We're delighted to hear that our convenient location near Lausanne Gare Station made your travels to Montreux and Vevey enjoyable. It's also great to know that our team contributed to your positive experience with their friendly service. We hope to welcome you back soon for another fantastic stay!Kind regards,Nicolas Argence - Assistant Manager
Daiva
Phòng Đôi
Lưu trú vào thg 8, 2024
Một mình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 25 thg 10, 2024
All amazing! Modern, clean, spacious room, very nice hotel and a good deal for the price, had all necessary toiletries, Walkable distance to the train station. I would recommend to others and come back again!
Dịch
Phản Hồi Từ Khách Sạn: Dear, Thank you for your wonderful feedback. Kind regards, Nicolas Argence - Assistant Manager
5002
Phòng hai giường
Lưu trú vào thg 11, 2024
Du lịch cùng bạn bè
3 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 18 thg 12, 2024
Nice place to stay in Lausanne centre, close to train station
Dịch
Tài Khoản Khách
Phòng Ba Người
Lưu trú vào thg 6, 2024
Gia đình
23 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 12 thg 8, 2024
the hotel is close to old town and you can walk a short distance to visit the old town. The hotel lobby and restaurant is chill and cosy. the staff was friendly and nice.
Dịch
Phản Hồi Từ Khách Sạn: Dear,Thank you for your lovely feedback! We’re delighted to hear that you enjoyed our hotel's convenient location near the old town, as well as the chill and cozy atmosphere of our lobby and restaurant. It's also wonderful to know that our friendly staff made a positive impression on you.We look forward to welcoming you back for another pleasant stay in the future!Best regards,Nicolas Argence - Assistant Manager
Tamara
Phòng Đôi
Lưu trú vào thg 4, 2024
Vợ chồng
1 đánh giá
2.0/5
Đăng tải vào 5 thg 5, 2024
1. No drainage system, our bathroom flooded with bath water
2. No slippers
3. No coffee or sugar
4. No kettle
5. No complimentary biscuits or anything
6. They came at 10pm to bring us extra towels to put on our bathroom floor due to flooding; personnel knocked twice and then bulged in into our room.
7. Carpeted floor, full of dust
8. We left our card (key) in the room and cleaning staff took it, for some reason
Dịch
Phản Hồi Từ Khách Sạn: Thank you for taking the time to share your experience. We sincerely apologize that your stay did not meet your expectations, and we are very sorry for the issues you encountered during your time with us.We are especially concerned to hear about the flooding in your bathroom and the challenges with the drainage system. This is not the standard we aim for, and we regret any inconvenience this caused you. We will address this matter with our maintenance team to ensure it is resolved promptly.Regarding the missing amenities such as slippers, coffee, and kettle, we apologize for any misunderstanding. Unfortunately, we only provided kettles on demand.We are also sorry for the incident regarding the towels and the way the situation was handled by our staff. This is certainly not the level of service we strive to provide, and we will address this with our team to prevent similar situations from happening again.Please be assured that your feedback has been taken seriously, and we will work on improving these areas to provide a better experience for all our guests.If you would be open to giving us another chance, we would love the opportunity to make things right during your next stay.Sincerely,Nicolas Argence - Assistant Manager
Tài Khoản Khách
Phòng Đôi
Lưu trú vào thg 4, 2024
Vợ chồng
14 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 31 thg 5, 2024
Hotel was really nice, location was great and price is very affordable
Dịch
Phản Hồi Từ Khách Sạn: Good morning,Thank you for your kind words! We’re thrilled to hear that you enjoyed your stay, found our location convenient, and appreciated our affordable pricing.We look forward to welcoming you back for another great experience soon!Best regards,Nicolas Argence - Assistant Manager
Hugues
Phòng Đôi
Lưu trú vào thg 6, 2023
Vợ chồng
8 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 1 thg 8, 2023
Very happy to have been upgraded. Rooms are decent and clean. Our room was quiet. I’d say the hotel is a bit outside the city center though, but at a very reasonable walking distance. Good price!
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for taking the time to share your experience at the Ibis Lausanne Centre. We sincerely apologize for the significant delay in our response. Your feedback is valuable to us, and we take it very seriously as we strive to continuously improve the quality of our service. We hope to have the opportunity to welcome you back and make your next stay even more enjoyable. Best regards, Nicolas Argence - Assistant Manager
Kaccey Mayer
Phòng Đôi
Lưu trú vào thg 2, 2024
Người đi công tác
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1 thg 5, 2024
Great spot to stay in Lausanne
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for taking the time to share your experience at the Ibis Lausanne Centre. We sincerely apologize for the significant delay in our response. Your feedback is valuable to us, and we take it very seriously as we strive to continuously improve the quality of our service.We hope to have the opportunity to welcome you back and make your next stay even more enjoyable.Best regards,Nicolas Argence - Assistant Manager
VSLOw
Phòng Đôi
Lưu trú vào thg 7, 2024
Một mình
27 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 10 thg 8, 2024
Clean and Nice
Dịch
Phản Hồi Từ Khách Sạn: Dear,Thank you for your kind feedback! We're glad to hear that you found our hotel clean and nice. Your satisfaction is important to us, and we hope to welcome you back soon for another great stay.Best regards,Nicolas Argence - Assistant Manager
Tài Khoản Khách
Phòng Đôi
Lưu trú vào thg 11, 2023
Vợ chồng
14 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 9 thg 12, 2023
It was great experience
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for taking the time to share your experience at the Ibis Lausanne Centre. We sincerely apologize for the significant delay in our response. Your feedback is valuable to us, and we take it very seriously as we strive to continuously improve the quality of our service. We hope to have the opportunity to welcome you back and make your next stay even more enjoyable. Best regards, Nicolas Argence - Assistant Manager
Người Dùng Ẩn Danh
Phòng Ba Người
Lưu trú vào thg 11, 2023
Du lịch cùng bạn bè
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 16 thg 12, 2023
Overall was perfect
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for taking the time to share your experience at the Ibis Lausanne Centre. We sincerely apologize for the significant delay in our response. Your feedback is valuable to us, and we take it very seriously as we strive to continuously improve the quality of our service. We hope to have the opportunity to welcome you back and make your next stay even more enjoyable. Best regards, Nicolas Argence - Assistant Manager
Jair
Phòng Đôi
Lưu trú vào thg 4, 2024
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 10 thg 5, 2024
Super
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for taking the time to share your experience at the Ibis Lausanne Centre. We sincerely apologize for the significant delay in our response. Your feedback is valuable to us, and we take it very seriously as we strive to continuously improve the quality of our service.We hope to have the opportunity to welcome you back and make your next stay even more enjoyable.Best regards,Nicolas Argence - Assistant Manager
Tài Khoản Khách
Phòng Đôi
Lưu trú vào thg 9, 2024
Khác
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 23 thg 10, 2024
Удобное расположение, рядом есть всё необходимое.
Dịch
Phản Hồi Từ Khách Sạn: Dear, Thank you for your wonderful feedback. Kind regards, Nicolas Argence - Assistant Manager
Người Dùng Ẩn Danh
Phòng Đôi
Lưu trú vào thg 10, 2024
Vợ chồng
2 đánh giá
3.7/5
Đăng tải vào 1 thg 12, 2024
Chambre non rénovée, une lumière près du lit qui ne fonctionnait pas mais chambre avec système de volet qui permet le noir (ce qui est rare !). Emplacement très bien, proche du centre-ville. Choix au petit-déjeuner un peu plus limité que dans d’autres ibis mais les basiques étaient bien présents.
Un peu déçu de la qualité de ce Ibis comparé aux autres ibis mais très correct quand même !
Dịch
Tài Khoản Khách
Phòng Đôi
Lưu trú vào thg 11, 2024
Vợ chồng
1 đánh giá
3.7/5
Đăng tải vào 22 thg 12, 2024
Hotel céntrico. Desayuno muy completo y bueno. El parking es un poco engorroso y pequeño.