Studio 6 Richmond, VA - I-64 West

I would like a refund. - Wifi didn’t work and when I asked if the hotel has wifi someone said “I don’t know” - My fridge was leaking and got my items wet at night - Found a cockroach crawling - The floor was so stinky - My Room wasn’t ready when I checked in at 4 Literally was the worst hotel experience of my life please refund me

Wish they hadn't left the light on for me .. Well I thought after a long day on the road all I wanted to do was stretch out in a big bed & watch a little TV and take me a hot shower. Now I didn't check into the hotel till around 12:15 am now when I booked my reservation I received confirmation immediately of my reservation which was for a King-size Bed studio suite 🚭 Keep in Mind Rm was already paid for. So I walk into the hotel to check in & I was immediately told that there were no King Size Bed Suites available I NEEDED to give her some time to check & see what she MIGHT have available.No apology what so ever I wasn't even offered an adjustment on my hotel cost I was given a room key and told my room# Now as I am walking down the hall towards said room which wasn't very far from the front desk I look down @ the corridor floors that are filthy as far as the eye could see.. I arrived to my room# "Suite" well not even close,I open said door to find in front of me the tiniest FULLSIZE BED that I had ever seen I look in the bathroom to see the shower was about as small if not smaller. I am a 6ft 4in Man, but I'm like whatever screw it I'm tired it's late I just wanna watch aTV take a shower cut on the AC and relax... Well the idea of all sounded so lovely but ya no I quickly discovered the bed sheets were dirty so I put on my own & oh did I mention there was no blanket just a fitted&flat sheet on bed. Shower had hair in it ,so I had to clean my own room & put my sheets on bed. Best part the AC knocked & didn't cool therm

Nightmare When I walked in the room, the AC was on full blast. Water was coming out and stretched to the opposite wall. The floor was warped like this has been going on for a while. The room smelled like smoke, the AC was very loud when it cut on. Paint was peeling, the door felt warped in the frame from humidity. The bed was lumpy and creaked constantly.

the environment was off carpets dirty doors stuck elevator not working properly too many people hanging outside

We were upstairs...our door had ducktape holding it or sumthin..the bathrrom towels were dirty and all night long our neighbors had traffic coming and going...

Ok....I guess? This was listed as a non smoking property It isn't....smoking is allowed everywhere Rooms are ok.....fairly clean....ok I guess!!! You get what you pay for