Sublime Samana Hotel & Residences

Staff is great and very responsive. The food menus could be improved and include more Dominican dishes.

The property is postcard beautiful but we didn’t like our room. The sofa was damp, as if it had been shampooed and not dried (they put a nice blanket on it which made it fine) but the room also smelled like smoke which was quite unpleasant. The a/c was very loud and created an intense vibration in the kitchen, one bathroom and part of the bedroom. Two of the sitting chairs were the most uncomfortable chairs we’ve ever sat on but the bed, sofa and dining chairs were very comfortable. Sleep wasn’t good because of the a/c noise (louder than any of the other 4 hotels we stayed at on our visit to the Dominican Republic and louder than any hotel I’ve ever stayed at anywhere). So while the hotel is stunningly beautiful outside, it was our least favorite on our trip and we won’t return.

A Beautiful Escape with Room for Improvement Sublime Samana truly lives up to its name when it comes to the stunning grounds and serene beachfront location. The natural beauty of the area is breathtaking, with lush landscaping and easy access to the pristine beach, making it a wonderful retreat for those looking to relax in a tranquil setting. The staff were incredibly friendly and welcoming, but at times, it felt like they needed more training—simple requests often led to confusion. While their warmth and kindness made up for some of the hiccups, better training would enhance the overall guest experience. However, my biggest disappointment was the mattress. For a hotel of this caliber, I expected a five-star sleep experience, but unfortunately, the bed was incredibly uncomfortable. A good night’s sleep is one of the most important aspects of a luxury hotel stay, and this fell short. Another issue was the bathroom lighting, which was way too dim. Getting ready in such poor lighting was frustrating, and it’s something that should be an easy fix in a high-end hotel. The dinner restaurant was also a letdown. We tried it the first night and never went back. The menu was very limited and significantly overpriced, especially considering the quality and portion sizes. Living in the DC metro area, I’m used to high prices, but these felt unjustified. It was disappointing to see so few authentic or locally inspired dishes in an area that should highlight Dominican cuisine. More fresh seafood and traditional Dominican flavors—

Great hotel and beautiful place! We had very bad weather and because of this the hotel limited some of the services like the beach bar which was inconvenient for us. Also, food quality can improve

The hotel is beautiful and fun and the beach is a shell and fun, only the breakfast is really small and not satisfying and the coffee prices are very expensive for a small cup 6 dollars

This place is paradise. The hotel is perfect, recently renovated. The staff is beyond amazing with a perfect smile on their faces all the time. The rooms are very spacious and comfortable. Their Dominican breakfast is really delicious. The beach, I have no words. Service at the restaurant by Arelys and Horton was top. The receptionists are also super helpful. Security to enter the property makes you feel really safe. I’m definetely coming back.