Viva V Samana by Wyndham, A Trademark Adults All Inclusive

Generally ok and I did extend my trip a couple of days. The food was good and the entertainment team were great. The front desk however are a bit full of themselves. When I arrived at 14h30 they told me the room would be ready by 15h15. When I went back at 15h30 they said 16h30… it was because they were still painting it! When I went in the room I lent against the wall and got covered in paint. I contacted the front desk who seemed very inconvenienced by the issue and said ‘I suppose you will want to change room’. Well yes… did they offer to help me clean off the paint, move my luggage to the new room, bring the new keys to me? No No No - had to do it all myself. So service recovery skills there non existent. They also messed up the new keys when I extended the stay so I had to go back. There is a club area on the beach but it is so badly signposted that people would drift in there and sit down and then get into a fight (literally) with the club guests. The signage needs to be made a lot clearer. I don’t really want to listen to that on my vacation and I expect people who go in there by accident want to be humiliated either. But I did like the hotel and particularly the beach was great for swimming.

I loved everything about this place. The property is very well mantained, it's beautiful and peaceful but fun at the same time. The entertainment staff goes beyond their duties so you can enjoy your time. I'll be back for sure but I will not stay on the bungalows again as I didn't see any added value. Related to food options I'll stay with the buffet because the other options were not that good on my opinion.

The hotel was a very good experience overall only complaint from me is funny but when the staff notice i was Dominican meaning local we were treated differently poorly service

I think for the price it was great hotel. It little laid back for my taste, given that it's an adults only hotel. Food was good, service was good. Activities were good. I did not like that there is no pool bar.

I loved this place. Definitely want to go back. It’s a nice and beautiful place to stay. The food is AMAZING like super amazing. The people are incredible.

Very beautiful and relaxing. Decent food, not a party vibe more of a relaxation vibe from my experience 👍👍👍

Great stay! Smooth check in and check out. Staff was attentive and nice. The beach was amazing! Will be returning!

Such a pretty hotel on the beach. Very accommodating, friendly staff, clean, good food options

The staff was very nice. The food at the a la carte restaurants was good but the buffet is small and offers few options. We were not able to enjoy the private pool area at the back of our room because my husband and I are non smokers and the people in the rooms next to ours were constantly smoking out there so it was very unpleasant for us. We asked for a room change but had the same problem in the new room. I wish the resort had designated non smoking rooms. Other than that we enjoyed our stay.