InterContinental Hotels Santiago

整體比較舒服 而且服務不錯非常好 走路10 分鐘就是最高樓 吃飯購物非常方便麪 而且酒店出來很多好吃美味得餐廳

靠近當地最大的最好的商場，短途步行可達。房間有點老？其它還可以。能住

食宿感覺很好 。房價偏高。

Stayed four nights in December. Nice property, the room was fine. Drinks in the lobby bar each night. The living wall was nice and it was a comfy place to hang out. Drinks were super expensive though. Walking distance to quite a few restaurants which was nice. We felt safe walking at night. A few coffee shops close too. There’s a small convenience store right next door that we used to buy still water which was very needed. Short Uber or cab ride to some of the other main tourist areas in downtown Santiago. Closer to 30-40 minutes when traffic was bad.

We just had drinks in the lobby lounge. We were so lucky to be served by Maria and Samuel. Their service was super friendly and efficient! They were prompt and delivered our order with a smile. Sometimes bar service can be spotty, but these guys were a refreshing change.

When arriving at the hotel we were greeted by the bell boys whom readily handled our luggage. They provided extra towels and made us feel welcome. The next morning at breakfast we were greeted by Mr. Engelbert Altuve who showed us how the breakfast process worked and gave us a tour. After being seated we were greeted by Mr. Geraldo whom welcomed us to the hotel and gave our daughter a muffin to eat. During our last day at the hotel he was able to get a dish for me that was on the previous day’s menu and make it available for me that day. He went above and beyond by doing this when he didn’t have to and no other hotel would consider doing this. We really appreciated his attentiveness and excellent service. He has multiple decades of service experience and it showed with the excellent service he provided. The only recommendation for the hotel would be to update their fitness cardio equipment as it is dated and old. This is an excellent hotel with excellent service, especially from Mr. Geraldo. I highly recommend this hotel!