Các khách sạn ở gần Trung tâm Khoa học Copernicus, Vác-xa-va

Hướng dẫn tự nhận phòng khá rõ ràng, chỉ có tay nắm cửa để nhập mật mã hơi khó sử dụng một chút (cười). Tôi đặt phòng có phòng tắm riêng và nó ổn. Không ngờ lại có khăn tắm. WiFi hơi yếu. Khu vực chung có bếp, tủ lạnh và ấm đun nước. Có dịch vụ giữ hành lý sau khi trả phòng. Nhìn chung là tốt. Sẽ quay lại nếu có dịp đến Warsaw lần nữa.

on the first night of my stay, i was assigned a room designed for disabilities without any notice. since it was late and i was exhausted, i didn’t think much of it, but i noticed something felt off. next evening, after taking a shower, i realized the entire bathroom was soaking wet and extremely slippery that i almost fell. then i was checking my booking receipt, i noticed the room i booked was supposed to have a different bathroom layout. when i raised this issue with the front desk, they admitted that due to overbooking on the first night, they had reassigned me to a room for disabilities without informing me. this design is clearly unsafe for someone unfamiliar with it, and the hotel staff showed no sincerity in addressing the issue. what's worse, they didn't even offer an apology. instead, they simply asked me what I wanted. this is unacceptable—they failed to inform me of the room change on the first night and didn’t take responsibility when I brought it up. eventually, after I insisted, they upgraded me to their best room and offered two days of complimentary breakfast. however, all of this only happened because i demanded it—the staff showed no initiative. they really need better training. the first photo shows the fruit they sent as an apology. and the second, third photos shows the conditions of bathroom for disabilities. 第一晚入住時，已經很晚了，酒店人員在沒有通知我的情況下，給我安排了一間傷殘人士的房間。 由於太疲倦了，所以只是感覺房間怪怪的，但並沒察覺有什麼問題。直到第二天晚上，洗完澡之後，整個廁所也是濕的，我差一點就要滑倒。 再看看之前預訂時的收據，發現房間的廁所根本不應該是這個樣子，繼而我到酒店大堂理論，他們才告訴我，因為第一天晚上時候，訂單太滿了，所以才為我安排這樣的房間。 可是你要知道，這樣的設計，正常人洗澡，是真的很容易滑倒。他們不但沒有誠意的道歉，只是詢問我想要怎樣。 說實話，這難道不是酒店的問題嗎？第一天並沒坦白這不是我原本所訂的房間、繼而我發現後，亦沒作出任何相應的措施、道歉。 最後在我要求下，他們給我換了最好的房間，另外給我送了兩天免費的早餐。不過，這通通都是我要求的，酒店人員真的有需要再培訓。 第一張照片是他們賠罪送的水果。

I had a pleasant stay at Hotel Hetman from December 27th to 30th. The hotel provided a comfortable and welcoming environment that made my visit enjoyable. The rooms were clean, spacious, and well-maintained, with all the necessary amenities provided for a relaxing stay. The attention to detail in the room setup and the cosy ambience were commendable. The staff were incredibly polite and helpful throughout my stay. From check-in to check-out, they were always ready to assist with any requests or inquiries. The location of the hotel was convenient, offering easy access to nearby attractions and local restaurants, making it a great base for exploring the area. I opted for the breakfast provided by the hotel, which cost 55 zloty per person. The variety of options and the quality of the food were excellent, making it a worthwhile addition to my stay. The fresh and delicious selection each morning added to the overall experience. Overall, my stay at Hotel Hetman was enjoyable, and I would highly recommend it to anyone looking for a comfortable and well-located hotel. I look forward to returning in the future!

Месторасположение идеальное. Комната была чистая ,убранная, то что я и хотела. Все мои комментарии были учтены. Информация была прислана за день! Вай фай работал изумительно. Было тихо и комфортно. Даже был балкон! Также было тепло в декабре. Прлотенца были, тарелки вилки и ид были в номере. Но не было плиты. Возможно оно и лучше. Не пахло бы в коридоре.была микроволновая печь. Возможно мне попались тихие соседи, но я не ощущала дискомфорт. За такую цену - достойно. Обязательно буду бронировать этот номер на будущее. Спасибо!

Very cosy hotel in a historical building of central location for transport and business areas, with very good value-for-money breakfast. Service is extremely friendly, providing assistance and even upgrade in every available occasion. Highly recommended

The hotel is nicely renovated on the inside, the room has it’s unique style too. If you are looking for an accomodation close to the old town, it is the right place to book. Only 2 negatives I can mention: - The breakfast room can be crowded, because it is not that big - The hotel entrance is not barrier free, you need to take 5-6 stairs to enter the lobby, and that is not convenient especially if you carry heavy luggage, travel with a babycar or wheelchair :(