Stephen
ngày 19 tháng 11 năm 2023
The reception staff bickering between themselves were clearly stressed and had issues, slamming the phone 4 times whilst trying to get hold of a colleague was quiet uncomfortable for the 4 guests trying to check in. Once in our room, the bar staff and restaurant staff were professional but lacked warmth, the breakfast team were amazing, professional, efficient and friendly a credit to the hotel. Food was good.
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