Konocti Harbor Resort

Get 0 rating. They gave us the Worst service ever for our Anniversary on 8/24/24. Their restaurant Food made us sick.The room,tub, LR throw rug was filthy with cookie crumbs not vacuumed, LR table was dirty, bed sheets all were dirty. No internet service. No housekeeping available. No electricity in the kitchen. No curtains in living room . No staff available except front desk staff and security staff Mike. So we could not eat there had to go elsewhere to eat nor use tub or shower. Others tenants above us kept us up till 3:00 am moving furniture etc. stomping etc. we couldn't sleep. Too many complaints to list. No manager on site. I had called the front desk several times with so many complaints with the room and no one available to help they had written 4 separate sticky note pads of our complaints. I was given Allie manager number spoke with her briefly called her back with a list of my complaints and concerns and she never returned my several phone calls or emails and we were never refunded $31.09 spent at Konocti Marina they said they would refund. Mind you this was the 2nd room they gave us. We left out next morning right away to go home had it not been dark and a long drive we would of left out the 1 st day. Nicole told me when I was discussing a refund with her that we weren't welcome to come back after we put in our complaints of the Awful and No Service we were given. Talk about wrongful doing especially after we were the ones who suffered a very Bad experience. We will never go back and have shared our experience with our friends who say they too,won't be going there no more as well. This is the first bad review I have ever had to report. I wish the manager would of taken care of us with better customer service.

Great weekend spent at Konocti. The front desk staff were awesome. Michella, Sarah and the manager Jeff were very helpful and accommodating. Billie at the pool bar was great as well. Rooms were nice and the AC worked really well considering the hot temps. We’ll be back next month.

The weekend of May 3, 4, & 5 we held a Model A Ford gathering at the Resort with 80 Model A folks. We had a pasta banquet on Friday night and a tri-tip & chicken banquet on Saturday night. The food was excellent. Our event was held in the Grand Showroom. The view of the Clearlake from the Showroom was breathtaking. The beautiful crystal chandlers in the Showroom were a sight to behold. All rooms have a view of Clearlake. Our room was very comfortable and the mattress was like a cloud. The Resort is five stars all the way!