Best Western Bayou Inn Suites

Comfortable & Convenient. Great stay. Comfortable beds. Friendly & good service with hot breakfast.

Had to get my room changed because I was in a room right next to the elevator and the side entrance door which didn’t lock. Elevator and door were extremely loud!

I really wanted to give a great review due to the staff being so friendly but unfortunately the property itself doesn’t warrant it. It is dingy and musty inside once you leave the lobby area. The first room I had smelled like old mildewed carpet and urine. I spoke with the gentleman at the front desk which he quickly accommodated changing me to a different room. The moment I stepped into the second room I realized that was as good as it was going to get. The carpets in the room must have never changed which I think lead to the strong musty oder. The lighting was very dim and the phone didn’t work. There were even some used towels hanging on the side of the tub. I went next door and bought a can of Lysol and air freshener just to tough it out for the night but I will NEVER let me repeat NEVER stay at this property again!!!

Book this hotel for six of my employees, and they all reported back to me stating that the place wasNot a clean place, they found roaches in all the rooms were in, everything is outdated, hot water stopped working and that one of their trucks got the hitch stolen in the parking lot. When you were employer, you always looking for the comfort and safety of your employees, and this place does not meet the expectations for any employees or family. Just don’t do it..

When I walked in the lobby at check-in, I almost turned and left because of the overwhelming smell of ********* in the air. I'm not sure who was blazing up in a no smoking hotel, but the entire place reeked of it. Breakfast was a HUGE disappointment and certainly not up to BW standards. The eggs were cold to the touch (below room temperature) and the microwave in the dining area didn't work. As for the usual things considered the norm in most hotel breakfasts, no butter, no artificial sweetener, no yogurt or fruit. As for the staff, both were friendly, and I felt sorry for the daytime guy. He had to man the front desk while also having to prepare and serve breakfast.

False advertising Everything was great except next to no breakfast. Don’t advertise full hot breakfast and at 7:30 am there is absolutely nothing to eat except for 3 bagels