Disney's Grand Floridian Resort & Spa

體驗一般 還可以吧

The hotel is great because it is beautiful, it has an amazing location and because you just feel that you're still in a Disney park when you're there. Some specific things that we liked: - The transport to the parks is great as well - monorail, boat or bus - really good. - We also really liked the character breakfast at Park Fare when we booked that, plus the Enchanted Rose cocktail bar was great. - Watching the fireworks from the swimming pool was really cool. - Exploring the other Disney hotels nearby - e.g. the Polynesian with their own bars, restaurants and activities for kids. But - it's expensive and you don't get the hotel experience you might expect for spending this sort of money elsewhere and you don't get exceptional service. Some specific downsides for us: - Room was OK but not great for the money - you just accept it because it's Disney. - Getting a place to eat isn't straightforward and it gets annoying. You have to book everything through the Disney app - you can't just walk down for breakfast for example. If you don't book somewhere, you are left with the island grill place which is not what you want when you are paying this much for a hotel - crappy food and plastic cutlery. The only buffet breakfast option is the character breakfast at $60 each. Then in the evenings, all the dinner slots between 5pm and 7pm (ie when you want to feed your family) seem to disappear really quickly with long wait times for joining the wait list. We spent waaaayy too long generally on this holiday saying, "where are we going to eat tonight" and it was a stress. In my view any 5* hotel has to have a bar and a restaurant available dedicated to hotel guests for you to eat when you want to. The restaurants are available to all Disney guests and you can't rely on being able to get a decent meal when you need to - especially needed after a long day at the parks. One evening we complained about this and the manager got us a table at one of the restaurants. That was fine for that evening but the experience in this area continued. In some ways it's a bit like being at a vacation club with pools and restaurants available, but then you've got no self-catering facilities. The above are annoying, but you're left with an amazing experience anyway because of the good things about it all. You just have to remember the rules for Disney hotels aren't the normal rules.

What a beautiful and wonderful stay we had at the Grand Floridian. The staff were friendly, courteous and our room was spacious, clean and very tidy. We stayed in the Boca Chica building which was close to everything we needed. Yes the hot water went off but that didn’t affect our stay, we were still able to order food from the grill. The monorail and bus services to the parks are second to none. Special mention to the pianists in the lobby who played the piano absolutely superbly entertaining us with Disney favourites. I cannot recommend this hotel enough, we had a beautiful stay and were very sad to be leaving.

This was a hotel I’ve always wanted to stay at. I finally got to last week. The grounds were extremely well kept. All staff I interacted with were friendly and helpful. Despite construction, the main lobby was very clean. We stayed in Boca Chica in a 3rd floor water view room…great view of the castle and nightly boat parade and fireworks. Our room was spacious and clean. My surprise was with more of the little things that started to add up. - My 8 yr old arrived with a broken foot. Not one person asked if we needed assistance with wheel chair/stroller for the park or if we needed other assistance for this injury during the stay. - We were supposed to have free mini golf but no one told us until the night before we left. - The hot water in the entire hotel didn’t work for 12+ hours but no updates were shared or compensation offered. When paying $1,000 per night, I expect more. - We got back from the parks and were relaxing for the night so we decided to watch tv. My kid went to watch Disney+ but had to enter login info. While we have that streaming service, I was surprised that they didn’t offer it complimentary. - My sisters and their families also stayed at the GF. One sister was leaving early in the morning for the airport so she scheduled bell services to come to the room to get the luggage at a specific time. They didn’t show up. She waited 10 minutes and then she and her family just lugged everything out of the building, through the lobby, and out to the parking area themselves. None of these things individually were horrible but when paying a fair amount to be at a luxury resort, I was surprised that the ball was dropped. That being said, I still would stay there again.

Overall, we had a nice stay here. Resort was clean and well cared for. If you love being on the monorail loop, then this is an awesome choice, especially if you spend a lot of time at Magic Kingdom. My daughter had a lot of fun at the pools, my onlky complaint with that would be it seemed some days the pool temp was really cold and multiple other guests and kids were complaing about how cold the water was. I think for the amount of money people are spending to be there that even in the winter months the temperature of the pools should be comfortable. We loved the restaurants and the lobby as well. If we had any complaints, they would be minor. For them most part, we had a great stay!

Excellent place, my family love it the food was amazing and the view beautiful we really enjoyed we will go again ,was a pleasure to be there , that the kind of experience people are looking for when they go out with their the family fabulous place