Tài Khoản Khách
ngày 20 tháng 9 năm 2024
Absolutely fantastic stay at the Grand Floridian. My wife and I stayed at the Grand Floridian for a 5 day/4night stay in celebration of my wife's birthday from September 15-19th. I had reserved a theme park view room and added the preference of a higher floor. At the time, only two queen beds were available, but we were offered a King bed on arrival by the wonderful person at check-in. I wish I could remember his name, but he also ensured that my wife had a personalized birthday tag/button. We had arrived at 2pm and our room was ready early. The Bellman Pierre, provided us with a guided tour as we drove to our room. We were greeted with the most beautiful room we have ever stayed at on Disney property, complete with a personalized message on the television addressing my wife's birthday and enchanting background music. The room faced the Seven Seas Lagoon, Cinderella's castle and also a view of both the Polynesian and Contemporary resort. This was on the fourth floor and had a dormer balcony with a small table and seating for two. Very romantic. We spent two of the nights watching the Magic Kingdom fireworks right from our balcony while the soundtrack for the fireworks played on one of the higher TV channels. On one of the nights, we also watched the boat parade on the Lagoon as the full moon rose above the resort. Simply perfection. The first night we ate at Citricos, our server was Dan and he was great. The food was amazing and probably some of the best we have ever had on Disney property. Compliments to the chef. All of the staff in the restaurant were fantastic, and a special thank you to the lovely lady who got us a table by the window. During our stay, we also frequented the Enchanted Rose and again were met with incredible service. A special shout out to Matthew who made the experience special and his wine and drink suggestions were perfect. As for the room itself, it was impeccably clean and housekeeping did a fantastic job refreshing our room daily. Everyone we encountered at the hotel was pleasant and helpful including the front desk staff, photographer, the wonderful piano music, the greeters and Bell captain, and the staff at the pool bar where we had lunch. Great turkey sandwich. On the last night, our room was sprinkled with "pixie dust" and we arrived to our room from a long day at the park only to be greeted with a very special birthday surprise from someone at the hotel who had noted that it was my wife's birthday. This was totally unexpected and was the best thing that has ever happened in over thirty years of visiting Walt Disney World. Checkout was smooth, and the hotel held our bags while we had a final day at the park. Thank you Mohammed and Omar from bell services. Parking was easily accessible and we had a great experience from all forms of transportation during our stay (monorail, buses and boats). I would highly recommend the short walk to the Magic Kingdom on the well lit path from the hotel. My wife and I are annual
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