Disney's Port Orleans Resort - French Quarter

We had an amazing time at this resort. Everyone single cast member we encountered was very sweet and helpful. The resort was so clean. Food was delicious. The pool was so much fun. The gift shop was great. It was on the smaller side but had so many options. The buses from this resort were awesome. We never waited longer then 5 mins and getting back always seemed so quick. The only downside I can see is the food court doesn't open til 7 so if you are doing early entry to any of the parks you can't eat breakfast before hand. I highly recommend this resort. It's absolutely beautiful and has become my favorite resort.

Visited from the UK in August 24, we stayed 17 nights at French Quarter. On arrival just after 9pm we were given a small map directing us to our room in building 7, 3rd floor. We asked for help with luggage and were just given a luggage trolley (no bell service available) a bit stressful when you’ve travelled for 20hrs but it wasn’t a long walk (just felt it in the heat!). Our room was cool and clean when we arrived, plenty of room for our clothes and things. The bed was comfortable, but the air conditioner was quite noisy and kept me awake the first night. I got my husband to reduce the fan on the a/c which helped reduce the noise the next evening. I could also hear one of the elevators as we were nearby. Room cleaning was done every other day, which was fine for us. I did feel the floor could have done with a bit more effort at times but it was clean enough. Everything isn’t too far to walk to, as a light sleeper I requested a quiet room away from the walkthrough areas and it was generally quiet. We had a corner room so we only really had one neighbour slamming their door/flushing late at night on return from their day. The pool has plenty of towels, comfortable sun loungers and chairs, my daughter also enjoyed the slide and splash park. We didn’t have a car but found the Disney busses fine at the hotel, the times on the app sometimes a little bit later/earlier than the bus arrived but it was fine. We also used Lyft to get around to outlets, supermarkets etc. We used the quick service in the hotel a few times for breakfast and dinner food was as expected for this style of restaurant. It was a shame that some of the customers left their tables in a real mess, I felt the staff really struggled to keep on top of the cleaning due to this. The gift shop was great and stocked a decent selection of food, drinks, meds and of course gifts. All of the staff we met or contacted were really helpful, we had an issue with our fridge freezing which was resolved quickly, our tv wouldn’t work one evening, again I called and they came to reset it. We had a bit of a leaky faucet in the bath, they didn’t manage to resolve this but the rooms were in the process of refurbishment when we left. Generally we had a few very small issues, but they were sorted quickly and it was a nice stay, we would stay again as we liked the size of the resort.

Check in lady was nice and that’s where it stopped. Tea was out in dining area took almost 20 min to get someone to fix it. Fridge in room is frozen over. Shower facet will not stay in place causing the temp to fluctuate pretty largely. Room is warm even on coldest setting. Went to ask front desk if maintenance will override as I’m severe asthmatic. Front desk guy kind of rolls his eyes and goes into the back for .02 comes back and said they said no. I asked even though it’s a health issue and other Disney hotels have done this he says they said no! No offer for a new room or to even have someone come check the system which BTW our room is one of the few the water is pouring out on the sidewalk outside. Had high hopes for this place because I LOVE the French Qtr but was nothing but disappointed! Don’t recommend.

Resort is small compared to most Disney resorts. All rooms are an easy walk to lobby. Quick boat ride to Disney springs. Very relaxed atmosphere and quiet. Rooms have mini fridge and coffee pouch style maker. Beautiful grounds, great staff. No complaints.

Stayed here for two weeks in November 2023. I feel like maybe my previous stay at a Deluxe spoiled me because I don’t see any advantages to staying here over other levels of resort. Pros: the size of the resort is great. It’s very clean and well kept. The grounds are pretty. I think the rooms are a decent size. The cleaning staff I encountered were all very lovely. I enjoy the theming generally but I think it’s lacking something special. The food court is lovely, though basic. Everything we ate was great. The beignets are wonderful. The boat ride is fun. Resort gift shop is lovely with some resort specific gifts. Easy to access the bus stop. Quick walk to the room after a long park day is hugely advantageous. If you love Springs it’s pretty close. Cons: for the money, it’s not special. I’m not a fan of the motel style rooms opening outside. The amenities in the room are basic in terms of build quality and theming, and I dislike having a shower curtain instead of glass. The food choices at the court aren’t huge (they’re fine, just not amazing). It took ages to wait for the boat and then ride the boat (plus the dock at Springs is far away from the things we actually wanted to do). The buses are always busy (though they are frequent) and they take ages to get anywhere (we ended up using the car a lot more than expected). The stops at the park always seemed to be the furthest away to walk to at the end of the night to get the bus back too. No table service. Don’t get me wrong, it’s fine. If I hadn’t stayed Deluxe I probably would have enjoyed it more. I’m just failing to see why it’s worth paying more over somewhere like Pop (huge food court, huge pools) or Art of Animation when they have access to the skyliner which is a massive plus. I think I’ve decided that overall, moderates aren’t for me. Either value to go as cheap as possible, or, ideally, deluxe. Would I be fine with staying here again? Yes, if the price was right. Would I actively choose this resort over others at Disney? No.

Great time! Everything was super clean and I’m happy to say that housekeeping has gone back to folding towels in unique ways so that when you come back to the room, there’s a little surprise. When my husband forgot his phone on the bus back from Magic Kingdom, the front desk called the driver and within 20 minutes, they delivered the phone to our room. Definitely recommend.

Such an amazing resort. Very quiet and chilled with great theming. Takes minutes to get to the lobby from even the furthest building. Cast members were all so welcoming and made the experience so much more magical. Food court fulfilled all our needs and the beignets are to die for. Laundry room easy to find and never struggled to find an empty machine. Transport to the parks were always on time and being such a small resort, were never busy! Definitely found my home resort and have booked to come back September 2025.

This is my second visit to Port Orleans. I love this Disney Resort. Very quiet compared to other Disney Properties. The room was very clean and every employee was nice. They are doing renovations but I knew that when I booked the hotel so it did not bother me. I didn’t even notice. I will definitely stay here again.

This hotel is quiet, the theming is incredible and the rooms are so comfy with everything you need. The staff are helpful and the bus service is super convenient. The only downside we had with this hotel was the pool was closed when we were there. We were told about this the day before via email. Didn't matter too much to us but if we'd have planned on using the pool a lot there was no meaningful apology or trying to make it up to us in any way, just you can use riversides pool which was a 15 minute walk away. Also the boats weren’t running due to low water levels - not their fault but bit of a shame. There was also a lot of maintenance going on when we were there (assuming to fix the pool) but it really did kill the magic with work men everywhere and walkways closed. The same seemed to be true at Riverside with bridges being painted and again walkways shut. Overall though we would 100% stay again, just felt we were a bit unfortunate with our experience.