Disney's Old Key West Resort

The room was not as clean as other Disney resorts we have stayed at. (It can happen) The disappointing part was the response by the staff. J***** at the front desk was extremely dismissive and not helpful at all. (He seemed bothered that I had a complaint.) Not what I expect from a Disney Cast Member. Resort was beautiful otherwise.

I like the relaxed vibe of Old Key West resort. The studio room had 2 queen beds (many properties have now converted one bed to a murphy bed) but I prefer 2 "real" beds in the room. I like having a mini-fridge, microwave, toaster, & coffee maker in the room because I can easily have a cheap breakfast in the room before heading to the parks. This is my go-to resort at Disney. This time I was in 2915, which is a 1st floor studio. This room did have some road noise from Peninsular Road because it lacks the buffer of the parking lot, but it was still in a nice area of the resort being fairly close to the bus stop & within walking distance to the Hospitality House. As a bonus, currently Disney is having extended evening hours for guests saying in Deluxe resorts (which includes Old Key West.) That was a big perk for free as we had lower crowds in those 2 extra evening hours on Monday (EPCOT) & Wednesday (Magic Kingdom.)

What a fantastic resort. From the front desk staff to the housekeeping personal, they make you feel welcome and at home. The resort is clean, and the rooms are spacious and modern. It is truly a hidden gem on the Disney property.

My wife is a long time DVC member and this was our first time bringing our daughter to our previously favorite resort. We were incredibly disappointed to find the windows had black mold. There were no equivalent rooms available so we lost a day changing resorts. The kitchen amenities were also old and on their last leg which is small in comparison but still shocking at a DVC resort. Animal Kingdom Lodge is a better option for similar value.

We stayed in the 2 bedroom unit. It was spacious, the beds comfortable and had all the comforts of home. We were happy to get early entry time for the parks. It was also convenient to Disney Springs. We rode the boat and also took a nice walk to Disney Springs. I'd definitely stay here again.

I only wish we could have stayed longer! We asked for a mobility unit and Walt Disney World Old Key West resort came through!!!! This place was wonderful and not a long walk to a pool and bus stop for the parks and not very long to get to the feature pool and restaurants! We love Old Key West resort at Disney and this was our first time in a luxurious 2 bedroom condo with all the amenities of home and a patio to watch the wildlife and golfers. Amazing time here!

Second stay at Old Key West. I had a 2 bedroom overlooking one of the ponds. The rooms are large and well equipped. Great option for those wanting to be on Disney Property. Was nice to be able to walk to Disney Springs as well

The resort is beautiful. The restaurant on site , Olivia's was delicious and catered to my sons allergies. The room however , not so great. We requested a room on the first floor because I had a knee scooter. We were on the second floor and there was no elevator. There is an insect problem , ants , beetles and palmetto bugs crawling all over the place. The toilet gurgles and splashes water up, leaving the seat wet. Not a great experience when you are using it. The pull out sofa had cigarette burns in a non smoking room. We declined cleaning service and entry to our room. They entered twice. Once leaving a dirt trail in the bathroom. When we asked about it, the manager said it was security going through our room. I guess security is also maintenance because they emptied the trash. The manager, Mr.Jones said he would comp us park tickets for the inconvenience. He never did.

My husband and I recently spent a few nights at Disney’s Old Key West on a whim after spending the rest of our vacation week in another part of Florida. We’ve stayed at many Disney properties, so since OKW had last-minute rooms available and we hadn’t stayed there before, we decided to give it a try. We had a basic 2-Queen studio in the Turtle Pond area of the resort. Our room was spacious compared to some of the other Disney resorts we’ve stayed at, but we found the decor kind of dingy and outdated (besides the bathroom, which looked like it had been recently updated). Many other Disney resorts have been outfitted with USB ports, but our room at OKW only had one, and it was nowhere near the bed. The resort grounds are beautiful! The resort itself is huge, though, and very spread out. It seems to have been designed for those with cars, and is not ideal for those who didn’t rent/bring a car. You can use the park bus system as a resort bus, and I highly recommend doing that. The bus stops have signs that outline the bus routes so you can determine which busses you can use to get from your room to the main resort areas and back. The main pool didn’t have quite the same vibe as the other Disney Deluxe resorts we’ve stayed at. It’s pretty small relative to the size of the resort, and doesn’t have a zero-entry area like many other Disney resorts do. The bar is also not directly in the pool area, but outside of the gate. The hot tub is really large, though, and there is also a sauna. We ate at Olivia’s one night. The decor is, again, very dated. However, the food was really good, so we’d definitely consider coming back again for dinner during a future Disney trip. This was a couple’s trip, so the resort worked fine for the two of us. However, I don’t think we’d come back with the kids. We felt the other Deluxes we stayed at were more family friendly and easier to get around.