Luxus Grand Hotel

ラクサスはラホール内の中で一番良いです。他の高級ホテルにも泊まりましたが断然 ラクサスがいいです！朝食の種類もあって美味しいです。ラホールに行く時は 必ず ラクサスに泊まります。

酒店很乾凈，很好，洗衣服務又快，又好，也不貴。會再來。

At first glance, I wasn’t sure what to expect from this hotel. Tucked behind a dilapidated and run-down facade, the entrance was underwhelming and gave us serious pause. However, once we drove past the broken down exterior, which as it turns out was not part of the hotel, we were pleasantly surprised to find a well-maintained and attractive hotel building—a true case of not judging a book by its cover. The hotel enjoys a central location close to the old city and major landmarks, making it a convenient base for exploring Lahore. The wonderful customer service started as soon as we stepped out of our transport with the door staff greeting us with a big smile, Mr Rehan at the front desk welcoming us and prepared with the check-in paperwork so that we didn’t have to wait around for too long to get to our rooms. Our room was large, clean, and extremely comfortable, with one of the best beds I’ve ever slept in, even compared to many five-star hotels. A fruit basket was delivered daily during room cleaning, which was a lovely touch. Breakfast each morning was a pleasant experience, featuring a live egg station, and freshly made puris and parathas on request. Most dishes tasted very good. My only suggestion would be to expand the selection of seasonal fruits, as the variety was limited. Now for a few downsides: • The view from our room left much to be desired—facing a broken-down building and an empty lot strewn with rubbish, not much that the hotel could do to improve • The shower pressure was inconsistent, alternating between strong jets and a weak flow at different times of the day, and the showerhead was fixed at a high angle, which could be inconvenient for shorter guests. • The pool area had a damp, musty smell, and while we were told at check-in that the swimming pool was closed, we did notice some guests using it in the evenings. It wasn’t a very inviting space. Despite these areas for improvement, the standout feature of this hotel was the staff. Every single person we interacted with was courteous, warm, professional, and genuinely eager to help. Their attentiveness and hospitality easily surpassed that of many five-star properties. All in all, if you can look past the unimpressive exterior and a few minor issues, this hotel offers a very comfortable stay with top-tier service in a prime location. it is excellent value for money and I would definitely consider staying here again—just don’t let first impressions fool you.

Can you imagine a comfortable bed in prison. Dont imagine stay at the Luxus . Look at the view from my room!! The hotel has no natural light it is a subterranean hole . There is no outside space I actually feel very claustrophobic in this dreadful place. There is nothing redeeming about this hotel including a bizarre indoor pool buried in the hotel. Seriously do not stay here

Amazing customer service. My daughter was feeling unwell and the customer service staff went above and beyond to help us by calling a physician, who not only provided a phone consult but also made a hotel visit. Staff then followed up the following day to check in on her health. Hotel is very clean and rooms freshened daily. The only downside was the shower in our bathroom leaked due to an incomplete seal of the shower door to the glass frame. All in all a great hotel!

Absolute gem of a hotel near central attractions in Lahore. From the moment we checked in to check out, the staff were extremely pleasant and extremely considerate when it came to handling different types of guests/language barriers. As female travellers we were treated with utmost respect at all times by everyone we came across. Breakfast options are excellent and items are fresh. We ordered room service and I had miscalculated how much I needed to pay but the staff gave me a full breakdown at reception and patiently allowed me to calculate. I would highly recommend this hotel to overseas Pakistanis and foreign travellers in general. Extremely safe and service is excellent.