Tài Khoản Khách
ngày 24 tháng 1 năm 2024
Some of the staff at the reception desk we rude. They still believe in the concept the the non-black client deserved to be served first and with respect. I reserved a suit but was told they can only give me a regular room because I didn’t book directly with them. Even though I received a confirmation from the hotel 3 days before my arrival. But at that same time another staff was trying to change the room for a Caucasian lady from a regular room to a suit. Secondly the lady came after me, but was offered service ahead of me.
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