Adebisi
ngày 14 tháng 1 năm 2024
The hotel is ok but as ever staff issues and facilities let it down. Don't book online or else you will be charged more than double in usd or gbp. Call the hotel direct and book direct to pay 1/3 of the price in local currency. Most of the staff were wonderful. Unfortunately my first encounter was with a poorly trained receptionist who clearly felt i wasnt cool enough for his hotel. Obnoxious attitude and incompetent delivery - had to ask for my key card to be activated after handover, another 15mins after a fractous 20 min check in. No apology. Was more interested in charging as much as possible and i did not even warrant a good evening or welcome after a long and arduous journey. I would have moved but i had given the address ro two different couriers for deliveries. And to be honest, the chap who showed me to my room, other recptionists, the cleaners, everyone else was lovely and professional to an older lady dressed tradionally and travelling on her own. Seemed more like a party hotel for lagosians and their friends. In room facilities ok but no hot water during my 3 night stay and no plug in the sink. In the middle of town so noisy external environment, there was a full blown party outside as i arrived on friday night. Party next night too. Was on 1st floor and was woken each night and early morning by noise from dragging or moving tables which i assume came from the resturant below. Very noisy corridor with comings and goings.
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