Boutique Hotel Vivenda Miranda

My husband and I stayed here for 5 nights in April for our one year anniversary. The hotel is set in a quiet location which is exactly what we wanted, all you can hear is the crashing of the waves below. We had a garden view room (number 10) which had a terrace to the side of the pool and was a lovely sun trap in the afternoon. The room was clean and felt good quality, the bed was comfy and we slept really well. You can join a wonderful wooden walkway from the hotel which walks you all above the ponte de piedade cliffs with many viewpoints and beaches along the way. This eventually leads you to Lagos old town, we would usually take a leisurely stroll there and get a taxi back as it is a good 40/50 minute walk. In the other direction you can visit a sandy beach within 5 minutes, or continue up the cliffs for about 3km until you reach Praia Da Luz. The hotel food was good, breakfast was a buffet with breads, cheeses, smoked salmon and pastries and you could order eggs/ sausage/ bacon from the menu which is also included. We ate here twice for dinner, whilst quite expensive it was good quality, particularly the fresh fish offerings. Whilst there were a few interesting experiences with some staff (they seemed to argue with eachother in another language in front of guests) they were overall welcoming and helpful. We would recommend this hotel to anyone wanting peace and quiet in the algarve.

On arrival, we had a very nice experience. The valet and bellhop who showed us to our room was very welcoming. We requested the romance package which included a bottle of champagne and the room was set up beautifully The rooms are spacious and comfortable. The bar staff, wait staff and front desk staff were very unaccommodating and at times rude. We bonded with other guests at breakfast because we were laughing about how we felt scolded by the wait staff for making simple requests such as asking to sit at an empty table with a view. We enjoyed the location, but at this price point we expected kinder and a higher level service. We would not recommend this hotel to our friends.

The hotel enjoys a truly stunning location, perched cliffside with breathtaking views from most rooms. It’s within walking distance of a beautiful nearby beach and just a short drive from several other equally picturesque beaches — a fantastic base for exploring the coastline. However, there are several areas where the hotel experience could be significantly improved. The front desk service was particularly disappointing. While one gentleman at reception was courteous and helpful, the rest of the staff—primarily the women (blonde hair and brunette young women)—came across as unwelcoming, condescending, and at times openly rude. The lack of genuine hospitality made for a frustrating and disheartening start to the stay. Additionally, there was little to no information provided at check-in regarding hotel amenities. Basic details like spa and gym hours, breakfast and dinner times, and other guest services were not communicated, leaving us to figure things out on our own. A welcome packet or simple orientation would have gone a long way in improving the experience. Another issue was the lack of assistance with luggage. We had to carry our bags ourselves from the room to the car, and at no point did any staff member offer help — something you’d expect from a hotel at this price point. The property also appears to be understaffed, which may explain the slow service throughout, particularly at the pool. Drink orders regularly took 20–30 minutes to arrive, which detracted from the relaxing atmosphere one hopes to enjoy. This hotel has incredible potential thanks to its location, but a stronger emphasis on genuine hospitality and service would make a world of difference

We just booked here for our honeymoon and I wish I picked anywhere else. When we arrived after traveling all day the lady at the desk was rude and said she wasn’t expecting us until the following day.. then she realized actually her system dropped our first night. She said she would upgrade us to a suite just for the night but the following day we would need to move all our stuff to our real room. We were left with no bath towels, when we got back from dinner there was a cockroach in the room and a spider and one door did not lock. We were on the ground floor and did not sleep well with fear of more bugs and someone breaking in. I cried a lot the following day after being really upset for already a terrible stay. The manager spoke to us and got us a room since our room would not be ready until sometime after 12. One night we went to the bar for a drink and were told to hangout by the lounge area with the live music and they would take our order then no one came for 30 minutes. We barely spent time at the hotel because we really felt like the service was better at every other restaurant and place downtown.

Hotel Vivenda Miranda is so beautiful! The grounds are like a garden oasis and the views gorgeous. We had a fabulous stay here. The staff are over the top in amazing customer service. We had dinner at the hotel every night - the menu and class is excellent. Highly recommend staying at Hotel Vivenda Miranda!

Quiet hotel with great view up on the cliff overlooking the ocean. Dinner was wonderful as well.