La Quinta Inn by Wyndham Olympia - Lacey

This location is really showing its age, The air conditioner produces loud noise to an extend that affects sleep. We also experienced power outage in the morning, that affected providing anything hot.

Kind staff, clean and axceptable facility. Continental breakfast and pool. Not much more you xan ask for. Thank you

My family and I like to frequent hotels in this hotel because of the ratings and the fact we are always looking to enjoy the pool. I called ahead of time and the receptionist Bre answered as I had questions about the pool and was very nice over the phone, she informed me that the pool was very warm which was not a question of mine but gave that info. Our first night out room had an odor, not harsh as I thought it was due to room had not been used and no air was circulating so since I was able to open the windows I did just that as I wasn’t going to complain. In the middle of the night the room got cold but heat did not work so I called reception desk and they said I could change room. I told them I would do so in the morning as I wasn’t trying to be rude to other guest. Next morning I found out I would have to wait until everyone checked out to get a new room so it would be at the next check in as I had reserved a 2 night stay. I left to go enjoy my day. Upon return, I received a new room which had a strong odor of urine so I asked to be moved again, 3rd room was better but between all 3 rooms, toilets had black water stains so I figured they were not cleaning them properly. Took my family to the pool as there was a jacuzzi, the pool was cold but jacuzzi was very cold as well. I asked for towels and the receptionist was hesitant about giving me any as the hotel had a towel shortage and we were giving hand washing towels to dry from the pool. I will never return here again.