Ramada by Wyndham Lac la Biche

Front desk lady was miserable and not friendly. She also did not speak nicely to other staff. This was my second stay and she was the same both times

It was a very nice stay, except for checking in. The receptionist was a little rude. I asked where the pool was and he said "Just wait I am doing this" instead of saying that he could have pointed or said over there. Then I asked about my points and he said "just wait" again, it was frustrating. It was a long check in process even though I booked online with my credit card. I wasn't offered the website address but after I checked in, he was informing the next individual the wifi address and was courteous to him.

The staff was very nice. The tv in my room didn’t work, so they moved me to a different room which was actually much bigger!